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May 2023 by P V
Don't go here! They misrepresented so many things during our loan process! They have now caused us to lose out on another loan they sold us. I'm quite sure someone has collected her commission check while we are now in a position of paying more interest than originally promised during closing. Our banker, the branch manager, the loan officer ... all crickets. They will not return phone calls. They hide when we go in. Horrible horrible place to conduct business.
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July 2021 by Melanie Sage
So happy with the excellent customer service I receive at Lyons National Bank Downtown Geneva branch! Jordan is a top-notch teller and always has a smile and kind words. Thank you!
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July 2020 by Linda J.
Bank Teller was very informative and helpful. Banker on the other hand was very rude and dismissive. She made me feel like a burden. I needed information on my account and they told me they did not have time because they were going out to lunch in an hour. After leaving I noticed the banker go outside and water plants. This is unacceptable. No more will I choose to keep my trust in a bank that treats their clients with zero respect.
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April 2020 by Llanet Ramos Sanchez
Love this bank.
