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February 2024 by Meghan Alexander
The team at Monro always takes great care of my vehicles. I have all of my regular maintenance done here, as well as unexpected issues. The work is always accurate and efficient. Friendly and knowledgeable staff.
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January 2024 by Joshua Brewerton
Great place to have work done. Ethridge is awesome. Mavis in valvoline in geneva are sketchy
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December 2023 by Douglas Wills
Good deal!
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November 2023 by Noreen VonBergen
Service was friendly, fast and efficient. Problem solved!
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November 2023 by Bruce Gleason
Good service and loved talking with the people.
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July 2023 by 1mariajz
PHENOMENAL service!Dylan and "J" handled a sudden mishap with our vehicle due to a frozen emergency brake which caused a malfunction in our rear brake caliper on our Ford Escape. We were "out of towners" headed home and they made sure our potentially dangerous problem was resolved in short order! We are so very grateful to them both and hope they will receive well-deserved recognition from Rochester Corporate HQ
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July 2023 by Bernard Goughan
Crooks. Wife's inspection. 680.00 quote on front brakes and rotors that she didn't need. I replaced the pads that still had life on them. She took it back for re-inspection. It passed without rotor change. WOMEN, STAY AWAY. Reported to NYS CONSUMER Bureau. Waiting for response.
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June 2023 by maria zwack
PHENOMENAL service!Dylan and "J" handled a sudden mishap with our vehicle due to a frozen emergency brake which caused a malfunction in our rear brake caliper on our Ford Escape. We were "out of towners" headed home and they made sure our potentially dangerous problem was resolved in short order! We are so very grateful to them both and hope they will receive well-deserved recognition from Rochester Corporate HQ
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May 2023 by Dwight Schweiger
This place is awesome!! Always going above and beyond to keep my car on the road. Thank you!!!
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January 2023 by Megan Daley
Highly recommend. I had to schedule an unplanned service call. The technicians quickly diagnosed the issue with the car and corrected it right away. Staff are welcoming and attentive and through in their attention to vehicles. They provide great explanation of points of issue & the work done to correct it. Staff conduct a courtesy inspection on the vehicle & explain the findings. Very helpful to address current and potential service needs and great help for motorists traveling for the holidays - which we were. Very glad we chose Monro Auto Service in Geneva.
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December 2022 by Melaney Preston
John was fantastic as always. He’s very friendly. Definitely an asset to your team
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November 2022 by Jon C
Jonathan and the guys at Monro were a huge help replacing a tire on our car after we got a puncture while on vacation. Very friendly, chill, and a great sense of humor all with some fast service. Very appreciative of them!
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November 2022 by MyBabyReads
Monroe wouldn’t pass my inspection and removed my tag until a purchased brakes I didn’t need for $500. I had refused the brakes and they did the inspection without my permission. Even the mechanic there said my car would have passed the inspection without the overpriced brake job. My car smelled heavily of weed when I got it back. I’m working it out in court. This isn’t the first and probably wont be the last scam they’ll try. BUYER BEWARE
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October 2022 by Jessyca Byinton
I would like to thank the guys at Monro again for their amazing service! I’m always greeted with a smile and leave the same way! The guys there are honest and have never tried to over sell me because I’m a woman. I also love how convenient it is to take my car there! I can drop it off on my lunch break and pick up after work. They even offered to shuttle me if I wasn’t able to get a co worker to take me. See you all my next oil change!
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October 2022 by Brianna Adams
John shutter did and awesome job getting my truck done and took the time to explain everything to me.
