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November 2023 by Sidney
The pharmacist and the pharmacy staff were extremely helpful, as were the regular store staff associates. Shopping at this store was a very positive experience.
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November 2023 by Timothy Johnson
20 minutes on hold to see if prescription is ready because generally they aren't. It gets worse by the week.
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July 2023 by Sandie Weeks
Excellent customer service, highly recommend!
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May 2023 by Gabriel F
I've been having a harder and harder time getting medications from this location. Even though the surrounding pharmacies are stocked. Seems to be a bit of a problem considering medication is the primary reason for this particular business.
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April 2023 by Lynn Frankovitch
Fast and friendly
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October 2022 by Margaret Newland
Typically have experienced exceptional service here. Today, waited 20 minutes for Covid/flu vaccine after taking somewhat time consuming steps to schedule an appt. Robert was attentive, but other employees seemed to lack awareness of customer experience. A simple, "I apologize for the long wait" from the vaccine tech would have gone a long way. Because I have always enjoyed exceptional service, I am sharing this w you in hopes that continuous improvement is at the core of your customer service model.
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September 2022 by Victoria Davis
Route aid on Hamilton Street in Geneva is such a wonderful store. Barb one the sales people is always friendly and so helpful.
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July 2022 by N
Bathroom doesn't get cleaned at all. Ridiculous!
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June 2022 by Chris Schuck
Basic Rite Aid
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April 2022 by Matthew N
I had an emergency refill for insulin and they did the bare minimum to help me. When I finally was able to pick up my insulin, the pharmacist and pharmacy assistant were unprofessional. I could hear them talking from behind the counter saying “Why are we getting all of this attitude today?” They received no attitude from me, I was being firm in order to get life saving medicine.
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October 2021 by David Morrison
I traveled from out of town. Michael the pharmacist really helped me with compassion. It felt like he really cared. Rite Aid is the best!
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April 2020 by Nayi Verdin
Horrible costumer service girl working there had such an attitude when dealing with costumers
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September 2019 by Dave Mat
They make you feel like you're ignorant! Won't shop here again. Go to Walgreens across the street, much better experience!
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March 2019 by David Hoffman
Great store prices are a little high but great staff very helpful
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October 2018 by Jeanette Hernández
Very nice people. I always go to Rite Aid. Always alerts me when I get a prescription