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March 2024 by Jaclyn Chelenza
Patty was great! There were several cars waiting including mine. The employees were friendly and hard working while taking care of all the vehicles and those waiting. I was on my lunch break and on a timecrunch. Once in the bay, they got my oil changed and sent me on my way. Appreciate you all! Thanks so much!
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March 2024 by m e
I love Valvoline! They are very professional and thorough with their work. The people are very friendly and never keep you waiting. I feel the convenience of not having to make an appointment is well worth the price! Definitely recommend.
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March 2024 by the soups is on
Always good service.
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March 2024 by Bryan cook
Love it here
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March 2024 by Sonia Rivera
Great customer service
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February 2024 by Joshua Brewerton
Not terrible however if your going to do inspections you need actual inspectors who know what they are doing to inspect these vehicle. I appreciate the gesture to come back but instead of saying tires are slick give me the physical measurement. When I let someone know I used to inspect vehicles and I ordered 4 new tires, unless they are physically below 2/32nd in tread don't fail me please. Nys has enough regulations and I don't need a maybe or they are too slick please give me the exact measurements for the tires. He told me my fronts were fine and they were not, almost 2 32nd. So please do you self a favor inspections are to be followed by the book. It is either safe or not or pass or fail. I use my vehicle daily if something isn't safe I fix it right away
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January 2024 by Joseph Riordan
Professional, They gave me the best of care! I would recommend them to anyone! Oh yeah, did I mention I was in and on my way home in less the 30 mins and they got me right in!
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December 2023 by Amanda Davis
Scott and the team worked quickly on our oil change. Everyone was friendly, and they all worked like a well-oiled machine ?
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December 2023 by Camyron Natale
Went to this Valvoline today and the employees were super nice and thorough! Definitely will be returning to this location! :)
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October 2023 by Samantha Spofford
They broke my valve stem on a routine oil change. Got home with a flat tire. Thanks guys.
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October 2023 by Stefanie Smaldone (Bellezza)
Went to the Valvoline in Geneva for an oil change and the tech did not replace my air filter correctly which caused significant damage to my vehicle and cost me $576 to have it repaired. Valvoline is now refusing to reimburse me for the damage caused by their incompetent technicians. Next step Smalls Claim court. Incompetent people and terrible customer service! DO NOT BRING YOUR VEHICLE HERE!!!
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September 2023 by Stefanie S.
Went for an oil change and the Tech did not replace my air filter correctly and it cost me $576 to get repaired and Valvoline is refusing to reimburse me! Incompetent people and horrible customer service. Next step Small claims court. DO NOT BRING YOUR VEHICLE TO THIS LOCATION!
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September 2023 by Jasmine Lawton
Great service! Very friendly staff answered all my questions for being there for the first time. They worked great as a time and quickly I highly recommend! I will definitely be back!Service: Oil change
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August 2023 by craig barrett
A week ago wife took her truck to the valvoline in Canandaigua and everything passed inspection and then a light came on for gas cap so it failed. Turns out there was crack I’m in got new one and problem fixed. We a week later to Geneva Valvoline because that’s where I was and tech said emergency brake cable needed to be adjusted and failed it. Took it to a shop to get fixed and they said nothing wrong with it did inspection and it passed. The tech in Geneva Valvoline had no idea what he was talking about and in my case seems like he is trying to find unusual reasons to fail car. I have the receipts from all 3 places and I’m sending to NYS and filing complaint.
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August 2023 by Cristina C.
Patty was very kind and helpful. Couldn't ask for a nicer person to help us. They were thorough and efficient. Definitely recommend when you need an oil change.
