Schaefer's Ace Hardware is a locally owned and operated store that prides itself on providing exceptional customer service and a friendly shopping experience. Customers consistently praise the staff for their helpfulness and knowledge, making it easy to find the products needed quickly. The manager, John, and other employees are often highlighted for their personal attention, ensuring that shoppers feel valued and supported. One customer noted their swift experience, getting in and out with what they needed in just minutes, while another appreciated the staff's assistance in locating materials efficiently, saving time during their visit. Personalized service is a hallmark of Schaefer's, with staff willing to help customers tackle various challenges, such as switching batteries for car locks. Reviews emphasize the store's competitive prices compared to larger retailers and the thoughtful layout following its recent expansion, which has made navigation easier. Many customers express loyalty to Schaefer's Ace Hardware, suggesting that the community benefits from having a reliable, friendly hardware store that meets their needs without requiring them to look elsewhere. Overall, Schaefer's Ace Hardware stands out as a welcoming place where customers can expect great service and quality products.
The employees here are the friendliest, most knowledgeable and helpful people! From the moment you walk in the door they are there to direct you to what you need and they go above and beyond to help.!
March 2024
John the manager helped me personally and got me in 2 minutes what I needed,great service and fast,I was in and out with product in less than 5 minutes,great customer service always
November 2023
Got exactly what I needed . Staff was very helpful and the additional space and New lay out is great
