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February 2024 by Dora Wang
Lisa is really patient and professional. My English isn’t very good. She’s kind to me,and she solved my problem perfectly.?
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January 2024 by William Giove
Just waited a half hour to withdraw money from my business account one teleworking bank manager, and two employees. Looking at pictures on their phone instead of helping customers. Perfect example of lazy people who don’t wanna work.
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December 2023 by Julie Hu
Staff is friendly, but the wait is Forever!!
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December 2022 by Seth Rizzitano
ATM is either empty or broken 99% of the timeI haven't seen anyone actually working at this Bank.
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July 2021 by Nelson Quest
My rep Kellyn Carmona reached out to me in May to let me know to reach out to her if I needed help with anything. I've been a customer since 2017 and move over 100k through my account every month from my business. I reached out to her a month ago to inquire on a home equity line and the people she said would reach out to me reached out and then never followed up again. I recently reached out to her again to help me get ACH payments setup after discovering that Citibank was charging me for wire transfers that I was supposed to be getting included with my account, and she won't even return my phone calls or emails.
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March 2020 by Joe Caporicci
Great banking service. Wonderful staff. If the other branch is to far then you don't have a car
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December 2018 by JANIEL Mongroo
citi bank by far is the worst bank i have ever encountered super annoyed with the service .
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March 2018 by cc saba
This location offers the bare minimum and there are no other locations for quite some distance. If you live in the area I would recommend another bank. Their drive up window service is permanently closed and they don't open on Saturdays.
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March 2017 by Jim A.
When you want the "corporate machine" of Banking, this must be it. Have a problem? Good luck getting someone to help you. Want to do some Saturday banking? Forget it, unless you can do it at the ATM. Want drive up service? You better go to McDonalds, because this window is closed. They let their Citi ATM in 7-11 get hacked with a skimmer and then when people came in to complain, Citi was draconian about returning the stolen money: "transaction within normal patterns" - like some kind of robot. RUN to another bank. High fees, terrible customer service, inept machine-like corporate management.
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November 2016 by Sadri B.
a citibank in glen cove on glen cove ave that has more then enough atm machines (8) so i can go in and go out in a snap. the bank is closed but was able to use atm in indoor lobby and it was not a mess like some city branches and no undesirables lurking around. it's pretty isolated in the area but the parking lot is well lite and plenty of cameras all around inside and out. got my cash and was on my way.