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“Been an IFCU member for my entire life- recently had a scary and unfortunate scenario happen following a scam call. Both John's and the managers immediately took control of the situation and protected my account (and sanity) within seconds. They also sat me down and connected me right away with the fraud department and told me exactly what steps to take following the event. The situation was anxiety provoking but their calmness and quick action was extremely appreciated.A special shout out to John M, who took his time to give me advice on scam calls & how to always protect my account with scam calls being on the rise. He also gave great banking knowledge and advice in general that I actually had not known prior. John M even double checked everything with multiple IFCU members and departments for me before I left because he truly cared and wanted to ensure my issue was properly taken care of.I look forward to my issue being officially resolved but I am very grateful for the staff members who were working that day for handling my situation the way they did!”
“Best banking experience, ever. Staff is friendly, accommodating, professional, and efficient. The brand manager, Mary, helped me today and I cannot say enough good things about her. I'm so happy that I bank here and not with a big, commercial bank. I am so pleased with Bethpage!”
“It is a little tricky to get to it. One must turn into a shopping center thats large and pull into a small left section of the parking lot. It is separate from the rest of the stores.But I never have a problem getting into the ATM. Good location”
“Personalized care, friendly service, most know you by your name or account number. Coin machine is a plus. Free parking in front. ATM outside for after hours convenience. Notary free for bank members.”
“Let me make it clear. The great rating is for *******, the team leader, who took the time and patience as she helped to solve my problem in the branch.The bank depends on a few people who are willing to go above and beyond to help solve problems. Too many of the employess go blank and if you are on the phone, transfer you; or if you are in person, they are unable to do much.The new upgrade to the banking site is a plus and that was the only way I found out that a CD I purchased had matured earlier in the year. The bank in general has much room for improvement.”
“I use this bank as a way to save some coin because it's not as accessible to me as I do not have a debit card for it.Whenever I go in, there is no wait and the service is friendly and prompt.”
“I had the pleasure to be Ivelaw Griffith customer for the 3rd times and is awonderful experience. He is so humble,couteous and caring all the qualities a customer needs to make their day wonderful.He is at the NewHyde park branch. Thanks again”
“8/2/23 - My experience today with Nicole N. was the smoothest experience I've encountered in quite sometime (over a year). She's a friendly, pleasant & easy going human being that was able to help with any & all of my questions & requests. Extremely patient, very detailed & informative. My mother & I were blessed to have her provide such excellent customer service! We appreciated your efforts & time. Thank you so much!”
“I've been here once and I had a great experience. The people working here were very friendly and professional, I was in and out in 5 minutes. The video teller feature was convenient!”
“Diana Hanna. #1 customer service and all around million dollar employee. Friendly, competent, knowledgeable, and expeditious! Better experience in-person than calling the 800#”
“Emily from the loan department was so sweet and an amazing help!!I applied for a loan through the credit union. It was my first time ever applying for one and she walked me through the whole process (even after my 50 million questions). Very happy with the service!! Thank you again Emily!”
9AM - 3PM
700 Commercial Ave, Garden City
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8:30AM - 4:30PM
300 Steamboat Rd, Kings Point
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“For those wondering - yes, this is the closest NFCU branch to the city, and no, you do not have to be a member of the military to access the branch. When you get to the entrance gate for the USMMA campus, the guard will let you in with a valid driver's license (and possible proof of NFCU membership, but I was not asked for this).There was no wait on a Thursday morning and the staff was very friendly/helpful.”
“This bank is excellent for loans and is always fast to receive the money. From what I've seen, the rates are the best. I've had 2 boat loans and a car loan here. And have recommended it to many people.”
9AM - 6PM
2201 Hempstead Tpke, East Meadow
Credit Unions
“My fiance and I just took out our mortgage with Josh Krisch from NFCU and we had such a positive expereince! The whole process was seamless and Josh was readily available with any questions/concerns we had. We also were able to lock in at such a low rate! Thank you NFCU!”
“I was very disappointed over the lack of communication and knowledge of some customer service reps I stopped reaching out Joseph passeggiata reached out today and went over and beyond solving my issueHe explained everything and worked with me to get it fixedExcellent job!!! Restored my confidence in jovia”
“I've had a BFCU account for over 40 years. The banking team is always helpful, but I just had the best experience out of anyone with Diana Hanna at the Old Country Rd location. She was extremely helpful. She was extremely knowledgeable, patient, kind, and funny which helped me and my Mom figure out the best path forward while navigating a difficult time in our family. Thanks again!”
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“I love the Glen Cove branch of Bethpage FCU!It's a convenient location with great hours.The staff is friendly and helpful. The services offered are just what I need for my business and personal needs.”