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August 2023 by Patrick M.
This place is running downhill fast. The shelves are mostly empty. I had a horrendous experience Saturday. I called to refill my wife's prescription and it said I couldn't do it until October. I called the pharmacy to ask why I had to wait 2 months when she needed the prescription. The woman who answered had a bad attitude, told me that we had gotten it already through mail order prescription. If we had mail order why would I be calling her? She talked very loud over me - wouldn't allow me to ask my questions. When I raised my voice so I could get a word in, she had the gall to tell me not to yell at her. Completely unprofessional and condescending to people. Thinks no one knows anything but her. Knows nothing about customer service.
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June 2023 by Google user
How do you have the audacity to charge $511.20 for 30 tabs of Eliquist?\\n\\nYou would not honor a 30-day free trial program!\\n\\nI am able to get 60 tabs from Canada for $177.99.
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April 2023 by Kevin Slaughter
Well must say staff at Glen street CVS are doing a excellent job. Very considerate pharmacy staff. Basically they are the greatest. Yes tell them often.
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December 2022 by Feyhan Artukmac
Great customer service and staff is knowledgeable and pleasant .
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August 2021 by Justin D.
Love this CVS! It's huge, always stocked well everytime I go someone says welcome when I walk it. They can help you with everything and there are always more sales here I feel!
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June 2021 by Erica A.
I'm not sure whether the issue at this CVS is short staffing, poor management, or what. I walked in yesterday evening to buy some eyedrops and what should've been a quick in and out visit turned into a 35-40 minute ordeal. My eyedrops were in a locked shelf, but the attached customer service call button seemed to be broken. Actually, all customer service call buttons around seemed to be broken, so it was impossible to call for anyone's attention. I tried to walk around the store to find help, but the only employees were the pharmacists, who were busy, and the cashier, who was also busy. I was tempted to just leave then and come back, but I also have been incredibly busy lately and specifically made time to get these eyedrops; I didn't want to have to return another day for them. I ended up deciding to wait in a very slow moving line for the cashier, but was appalled when I got to the front and was told that he had to finish ringing everyone else up behind me before he could help. I said I would just leave (because really, at that point I wasn't willing to wait another eternity), so he gave in and came to check what I needed. It turned out that he didn't even have the key for the shelf and had to call another employee, so I didn't understand why he wanted me to wait longer in the first place. I was honestly doubtful that anyone would come since there didn't seem to be anyone else around the store, but it turned out that one employee was in the back room and was able to unlock the shelf for me. I did get my eyedrops in the end but was incredibly frustrated with the experience. Why have items behind locked shelves if clearly it's an inconvenience to both customers and employees to have to open them each time? Why have customer service call buttons if they don't work? I would not recommend this CVS unless you have time to waste.
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January 2021 by Angela C.
This is the worst CVS stores Around!! Every time I have to fill my prescriptions I always have problems here and it seems like the night shift do not know what they are doing, They messed up on all my prescriptions and I will never use this store again.
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November 2019 by George P.
Poor service at the drive through. No one is assigned to the drive through and you will wait approximately ten minutes before you are even acknowledged. It seems all the employees are filling prescriptions and no one is helping the customers. I have actually left the drive through, parked and went inside to pick up my medicine after being ignored at the window.
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September 2019 by Jim A.
OMG the self checkout (congratulations YOU work for CVS) is back and somehow they are selling booze again. The prices are high and the help is M.I.A.
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June 2019 by Steph E.
Wonderful experience! The cashier Neville was extremely helpful and went out of his way to show me where the item I needed was. Amazing customer service skills! This is my favorite CVS!
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October 2018 by Sara C.
Absolutely love having a 24 hour pharmacy minutes from my house. I always look for one(just as a safety blanket) that has a pharmacy that is 24/7. I have been using this CVS for YEARS. The workers are so friendly and when you go all of the time at night, the night pharmacists get to know you. Particularly Mohammed. He is so nice and always says Hi and asks how things are. The only reason that I'm not giving 5 stars is because they for some reason took away the self-checkout. I am the type of person that likes it(I know that there are people that constantly complain about it) but there's usually on 1 register open(even during peak times) so it can take FORever to check out. Also during the night sometimes it can be hard to find someone to check you out and before you only needed to find a worker if there was an issue. I though that all CVS's were getting rid of self checkout, but the one in Bayside still has it so that's not the case. This has made me buy less things from here and more just prescriptions. Now accepts contactless pay as well as Apple Pay - yay!
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December 2017 by Ducky
The staff here are amazing a friendly, bar none beat any CVS I've been to
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February 2017 by Magdalena Perez
Tuve una mala experiencia no es culpa de nadie se me cayo el dinero de un día de trabajo un cajero se fijí³ ino me dijo asta k ya se avía ido quien lo recojio
