-
February 2024 by Brad Rapone
I’ve had good experiences here and bad this was a great experience i dealt with Justin J for pick up and drop off of the car i had and he was nothing but professional. Even if he can’t get you into the car you want he gives it great effort and was professional the entire time. As long as justin is here i will give this enterprise my business
-
January 2024 by Celia Penado
Don't rent there, I'm never going to give you more business, they tell you a price and charge you another corral. Never go somewhere else.
-
December 2023 by Peter Booth
Tony went above and beyond in helping us out - from meeting us at the Glen Cove train station just after closing time, to the car upgrade so we could travel in to the city with people and luggage. Great service!! Thank you!!
-
December 2023 by anonymous
Nothing but thieves..if I could give it a "0" star I would. Rude rude rude.
-
November 2023 by Vishal Sharma
professional, vibrant and dedicated staff
-
November 2023 by Sunrise STEAM Team
The staff at the Glen Cove enterprise location went out of their way to accommodate my needs. They upgraded my rental at no extra cost and were a pleasure to work with. Honestly, the best experience I’ve ever had with a rental company.
-
November 2023 by Andy Poulos
Friendly staff Drove me home after I returned my car
-
October 2023 by Alexa Smalls
Everyone here is polite & very helpful. I was without my car for a month & they made everything super easy for me. I will 100 percent be coming here for future rentals. Thanks Enterprise team!
-
October 2023 by Salvatore Martinez
Renters beware. Had rental car for 2 weeks. Cleaned out before return cleaner than I received it. Got charged cleaning fee for smoking and didn't. Also found a lighter under seat. Most likely person before me. Have rented enterprise vehicles many times from work that were dirty and didn't recieve a fee. Get a car wash before returning here and take photos.
-
October 2023 by HAOMING SONG
We have a great experience here, the staff are really friendly and the price is very good. The condition of the car is also very good .Thank you
-
October 2023 by Jennifer Martinez
Renters Seriously Beware! My husband and I rented from Enterprise 2 days before our wedding. We used the rental car to drive to our honeymoon locale. The day we picked up the car from Enterprise in Glen Cove and looked at the car, I immediately noticed that it was dirty in the interior but thought nothing of it since it was downpour raining and wasn't thrilled getting soaked outside. As my husband and I were driving home from Enterprise in Glen Cove, the low oil light & code popped up on the car. I immediately advised that my husband needed to call them the next day to figure out if we needed to swap the vehicle out for a different one as I was not running the car on no oil. My husband called them the next day, which was the day before our wedding and was told that the car was definitely serviced but someone failed to reset the oil life on the car (which just shows poor mechanic skills to not reset the oil life after an oil change). We had the rental car for 2 weeks wherein I had noticed the smell of cigarette smoke inside the rental car. NEITHER MY HUSBAND OR I SMOKE AT ALL! The rental car was completely cleaned and vacuumed out prior to returning it & was cleaner than how we received the car in the first place. My husband dropped the vehicle off at Enterprise in Glen Cove and was told to just leave the car outside in the lot due to it being busy. My husband complied and then I picked him up and we went back home. My husband was charged a $250 cleaning fee for smoking in the rental car but again WE DO NOT SMOKE AT ALL and I also suffer from a serious medical condition and am very sensitive to cigarette smoke. I spoke with Tony (one of the managers today) and was told they can't do anything about it since we smoked in the car. I mentioned to Tony that I run a law office and never make accusations against anyone before having all of the facts. Tony also claimed that they found a lighter underneath the seat (which was NOT left by us & could have been from anyone who previously rented). I fully intend on bringing an action against Enterprise Rental Car in Glen Cove for this outrageous charge! DO YOURSELF A SERIOUS FAVOR & VIDEO RECORD THE ENTIRE CAR (OUTSIDE & INSIDE) AS WELL PHOTOGRAPH THE ENTIRE VEHICLE AS PROOF & EVIDENCE! And just for kicks, I personally would pay to have the car professionally detailed (interior & exterior) prior to returning any rental car to this location! RENTERS BEWARE!!!!!!!
-
September 2023 by Clarice Chigbo
I have mixed feelings as I write this review. Renting started out very well. Professional, hassle-free and nice. Midway customer service, questions, answers, directions were horrible....subpar at best. Left me stranded for a weekend. Apparently they have been changing management. I certainly will try to avoid using them in the future.
-
September 2023 by Desirae O'Neill
Great experience. I was without my car for about month. Serious bind…Glen Cove enterprise team put me at ease. Seamless booking process. Supportive crew with excellent communication skills. Just made you feel right at home from the door. Will be returning for future rentals. High recommend ?
-
September 2023 by Lori Peters
Worst, most Rude Selfish,, indecent, Despicable experience Ever. Ignored my reservation From Geico. Wouldn’t give me a car and had cars available. So disrespectful and offensive. . Had no wifi. Wouldn’t give me a ride home. After bringing me there on Labor day weekend. I couldn’t get a cAr the entire weekend. Never ever go here.
-
September 2023 by Darius Hubbard
Service hassel free fast great prices. Exceptional customer service. Definitely will rent from them for now on. Thanks Joey
