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May 2023 by Chas Scheherazade
I must say that since the addition of Patty, this is a great place. Patty is efficient, courteous & professional at the highest level. You will never have an issue!
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January 2023 by im perfect
These people are opportunists that over charge, Buyer beware Make sure you are aware of what service you are signing for and the actual cost. You can so better at the post office on the next block, avoid this establishment.
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December 2022 by Kevin Bartolotto
You would think the owners would put more staff on for the holidays instead of just having 1 person on at the counter. The line of customers was 10 deep and I've never seen anyone move more slow than today. After 25 minutes of standing on line for a scan, I had to leave.
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July 2022 by Ana Trigoso
It’s 9:25 on Thursday July 8th 2022 . Store still close , nobody show up , a trainer guy is waiting to and is his first day .So disappointed . The community of glen cove miss the old owner, he was a very professional and complete responsibility to running this business .
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June 2022 by david rasco
Thursday, my wife Julie, and myself went to Gold Coast mailroom to ship a package. The lady behind the counter (Jasmine) was very rude, and unprofessional, beside the fact that she was trying to convince us to ship something express to the city, and ground service would just suffice. Just a scam mentality to get the customer to pay more. We demanded to speak with the owner to complain about her rude behavior, but she made many excuses not to give his info. Finally, she gave us an email address supposedly for the owner, but later we found out that this email address belongs to another business not connected with Gold Coast and it is not the same owner. the gentleman from that other business responded almost immediately and informed us that gold coast employees are using his email address every time a customer complain, and demand to speak with the owner of Gold Coast Mailroom. and it is happening 3-5 times each day. Shame on north shore community for supporting Gold Coast Mailroom. this type of store does not belong here. I encourage everyone to take their business somewhere else.
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March 2022 by Marilou Polet
Very attentive to my mailing needs - thank you for being there.
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March 2022 by james arismendy
Quick, Fast and in a Hurry. In and out, no wasted time.
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March 2022 by Zhanna H.
I put my package on the scale and it flew right off the scale because the scale has wheels. The representative didn't even attempt to hold it in place and just laughed, it probably happens all the time. My package fell and got damaged. I have expensive fragile merchandise in there. The package has fragile sticker on it. It's somebody's business or a gift, enough with the shipping companies and such being so careless with our money!
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February 2022 by Anthony Russo
Yesterday I wanted to ship an envelope to the city, and the guy at the counter said it will cost $35.37.I was in shock. I went somewhere else in town and I shipped that same for $11.23. This place is a big scam. We will never go back there again
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January 2022 by Charles W.
Since Jasmine is in board this place has gone up considerably! Jasmine is very professional & highly efficient!
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October 2021 by Andrea B.
My box needed a bit more reinforcement after I carried it from my car and bits of tape came lose along the edges of the box. The employee there made me buy tape while the big commercial-sized packing tape the store uses was sitting right next to him. I just needed a bit more reinforcement. I am a repeat customer and I deserved better.
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October 2021 by jim beandick
Christian & Rudy are just amazing these two are the most helpful gentlemans ever to work here. I have been coming here for years & these two are the best team that have worked here by far. Highly recommended to come here for any shipping or packing.
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August 2021 by Anthony Brown
Avoid this place at all costs if you have to go somewhere further for finger prints or mailing service do it, they make the post office look good!!!
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August 2021 by Marina Ivezaj
Professional and efficient location. Christian and Rudy are always so helpful. Great and painless experience every time!
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July 2021 by Manuel Jaser
Very very bad service nasty nasty attitude from the owner
