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March 2025 by Addo Wessin
Was picked up 5 minutes after I called and they ended up fixing 5 other problems the Honda pilot had and they fixed only the problems the car had reliable and reliable experienced drivers courteous.
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November 2024 by Ryan Fletcher
Shady and greedy don't trust them with pricing
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June 2024 by C.O.
Great company. Fast and affordable!
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March 2024 by andre russell
Terrible service scam arrest and very rude over the phone. They’re 24 hrs service but don’t want you to call after hours. Very Rude don’t not use this company will over charge you
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December 2023 by Chris Reshetiloff
I find it interesting that a business which has been serving the local community for over 40 years cannot be located on a Better Business Bureau search!When my 21 year old daughter was not allowed to call AAA when her car broke down, last Sunday 12/17/'23, the officer on the scene called Ray's Towing service-- .6 miles away. He showed up right away. However, after telling her she could have the car towed to her house, .9 miles away, she was then told that he couldn't do that and had to take it to "his yard." She called about 40 minutes later to let them know she was coming with AAA to retrieve it from "his yard," and she was told they were closed all day and she wouldn't be able to get it till the morning. This locked her into an additional $100 storage fee. The following day, he brought the car from "his yard" to the mechanic he works with, which happens to be the business next door, and charged another $125 (on top of the previous day's tow of $175). At this point he has taken the car .6 miles and across the street and the bill is at $450 ($488.81 with tax). The towing and storage fee was not disclosed until his partner (the garage next door) had already serviced the car and included it in the bill. I tried to call Ray's Towing to discuss these charges and he proceeded to shout over me when I questioned the fees. I asked why the mileage had not been recorded, and he said he didn't charge mileage (probably because both tows totalled less than 1 mile?).It is not my intention to slander any honest business owner. I would like to spare others from having a similar experience, however, and beware if you should breakdown in Glen Cove, NY, even if you pay for AAA!
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December 2023 by Chris R.
I find it interesting that a business which has been serving the local community for over 40 years only has 3 reviews, (albeit stellar,) and cannot be located on a Better Business Bureau search! When my 21 year old daughter was not allowed to call AAA when her car broke down, last Sunday 12/17/'23, the officer on the scene called Ray's Towing service-- .6 miles away. He showed up right away. However, after telling her she could have the car towed to her house, .9 miles away, she was then told that he couldn't do that and had to take it to "his yard." She called about 40 minutes later to let them know she was coming with AAA to retrieve it from "his yard," and she was told they were closed all day and she wouldn't be able to get it till the morning. This locked her into an additional $100 storage fee. The following day, he brought the car from "his yard" to the mechanic he works with, which happens to be the business next door, and charged another $125 (on top of the previous day's tow of $175). At this point he has taken the car .6 miles and across the street and the bill is at $450 ($488.81 with tax). The towing and storage fee was not disclosed until his partner (the garage next door) had already serviced the car and included it in the bill. I tried to call Ray's Towing to discuss these charges and he proceeded to shout over me when I questioned the fees. I asked why the mileage had not been recorded, and he said he didn't charge mileage (probably because both tows totalled less than 1 mile?). It is not my intention to slander any honest business owner. I would like to spare others from having a similar experience, however, and beware if you should breakdown in Glen Cove, NY, even if you pay for AAA!
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September 2023 by Eric Levine
He is a boss. My car was stuck in a local garage and aaa does not have ability to tow out of that kind of spaceHe did it very well. Now I just have to fix my car.
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July 2023 by Jacob's Timepieces
Great company deliver your car safely with care every single time I’ve been using for 25 years
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May 2023 by Bruce Kennedy
Prompt, friendly service.
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December 2021 by Bill Paz
Very nice,and professional people, I had to pick up a customer's car there, and they were very nice.
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December 2021 by Ivan “pancho” Santos
Very professional and timely.Services: Local hauling
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December 2021 by Andy Panaro
Outstanding
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October 2021 by Ashley R.
Best towing service around. Came quickly, even on a weekend and handled everything seamlessly. Communicated with my insurance company in a timely fashion. Prices were on par with town rates. Made a stressful situation less worrisome. Very pleasant and answered all of my questions. Highly recommend.
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December 2020 by Kevin Teran
Very professional and nice
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December 2019 by David Ross
In all honesty I can not comment on service, I never got that far. They were unpleasant on phone, not sure what that was about? You are a 24 hour towing service, is a call at 10pm that unsettling? They are on the north shore, yet acted like they had never heard of Glen Cove. I think they said they did not know where the Glen Cove LIRR station was, then hung up on me? I called next service on google and they were there 15minutes later.
