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December 2023 by Bebes Kravitz
I usually don't leave reviews for businesses. However, the exceptional service I received from your employee, Joe, has warranted it. I am a new customer and Joe has made this a lovely experience thus far. He has assisted me on multiple occasions. Before I moved in, he demonstrated to me how the units, locks, and facility work. He helped me change units when I needed to and has made the process of moving so much easier for me. He also gave me his card and told me to contact him whenever I have an issue and need help in the future, which is much appreciated.He truly goes above and beyond and treats customers with such great kindness. It is rare to find worker's who exhibit such excellence customer service like Joe and it is employees like Joe that make me continue to bring my business to certain companies.As far as the facility, it is clean, the units are easily accessible, and the building seems very well guarded and safe. Additionally, I was shocked at how reasonably priced the units are! They are actually affordable, unlike many things these days. Outstanding!I am very happy to have chosen Life Storage and will be using it for awhile!
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December 2023 by Michael Bellofatto
Just wanted to say that this place of business is awesome! Jeff and his co worker are stand up trustworthy people who know this business inside and out. There facility is well run clean and safe. If your looking to store your personal stuff make sure you go here!! The best!!
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December 2023 by Christina Ashley
There's a lot to be thankful for this November. What I am thankful for is Joe and Jeff for making the decision to choose Life Storage in Glen Head, NY easy and making my move less stressful.When you walk through the door, you are greeted with the biggest hello and smile. You feel so welcomed. They make you feel safe. I immediately felt like I can trust them. Both Joe and Jeff are informative, supportive, kind, helpful, understanding, a few words to say the least. Definitely cannot express how great both of those two are at what they do.Thank you so much Joe and Jeff for your services. I really appreciate it!Definitely would recommend this facility for safe storage.
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December 2023 by Jonathan Julian
I recently obtained a 5x10 unit at the Glen Head location. I dealt with both Jeff and Joe. Both were incredibly helpful. The actual facility is clean and well maintained. I needed the extra space for musical equipment, so the fact it is climate controlled and covered with security cameras everywhere is reassuring. I highly recommend the place.
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December 2023 by Vicki S
The managers, Joe and Jeff, are incredibly nice and always helpful and the facility is sparkling clean. The outside grounds are nicely landscaped and the front office is all glass and filled with plants. Very welcoming. It’s also very secure and so convenient.
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November 2023 by Ronni Reider
After doing our research, we found Life Storage in Glen Head to not only have the BEST rates, but the best customer service! The manager Jeff and assistant manager Joe were fantastic. They found us the perfect storage unit and took the time to walk us through the payment options. Moving can be such a stressful experience but these two made it easy and pain free. Thank you Jeff and Joe!
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November 2023 by Anthony Perkins
Our experience at Life Storage was terrific. Joe helped us find just the right room for our needs. He was professional, patient and kind. The facility is very clean and virtually brand new. If you are in need of a storage unit, save yourself the time and aggravation and go to Life Storage in Glen Head, I'm certain you will be impressed.
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October 2023 by Night Wish
First, the place is immaculate, well lit, and easy to get in and out of. Second, Joe and Jeff are the most helpful and caring people I have dealt with in quite awhile. Nothing was an issue, they made the process easy and with a wonderful attitude. They are the best feature of this facility as they made sure everything was taken care of and were nothing but polite and helpful no matter how much we pestered them. I will strongly recommend your facility based on these 2 gentlemen alone. I was having a stressful day when I came and they handled each issue quickly and easily. I wish they were involved in other aspects of my life as it would be just a wonderful experience. What ever you are paying them it is not enough for the level of service they render to your customers.
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September 2023 by Katelyn Eric
I was assisted by the store manager Jeffrey Post who could not be more helpful or pleasant. He was patient, answered every question, he was thorough and walked me through this entire process start to finish. I wasn’t sure which storage facility I was going with, but this by far exceeded every expectation in customer service and security. There are code-required gates to enter the loading areas as well as the building itself. It was extremely clean, the storage unit itself was so conveniently located and seemed to check every box in what I was looking for. Thank you Jeffrey!!
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September 2023 by Debra Pirolo
I highly recommend this storage facilityI had the best experience with Jeff, who was extremely knowledgeable and professional.He took the time to step me through everything, including a tour of the building, which is immaculate. Concluding my experience renting with Life Storage an unforgettable one! Thank you Jeff
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September 2023 by Kyle Porter
Joe was very nice as soon as we pulled up he greeted us with water and was very nice. This is the first time in 20 years as a mover we got offered water from a storage company. They also do great business.
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September 2023 by John Baiata
An actual pleaser to deal with staff that are just basically solid folks, that take satisfaction in doing the main part of their job, to help people out.Makes all the difference in the day to day business of getting things done efficiently. Both Jeff & Joe are right there.A very good looking and laid out building / parking lot / very clean and well serviced bathrooms, and the basic facility itself, and all of that stuff, is A-1.****** EXCEPT for the placement of both gate access keypads, which is more than a bit bewilderingly, to say the least. The owners designers need to go back to the drawing board on those two items.
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September 2023 by Elizabeth Suarez
Jeffery is a very professional employee a real asset to the company. Took his time explaining everything and showed us different pricing and offers available. He also showed us where the storage unit was in the building along with the bathrooms. Very happy I give him 10 out of 10. Thank you Jeffery!!!
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September 2023 by Kate
We had an incredible experience @ Life Storage Glen Head. The storage facility was immaculate, climate controlled, and easy to access! Joe & Jeff who run the office are so helpful and polite. We will be back again next summer!!!
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August 2023 by Lourdes M.
I am very satisfied and glad I chose LifeStorage to store my items. Joe was very helpful and gave me great advice. The place is very clean. Security is very strong and that makes me feel very comfortable. My only negative is that the monthly price will increase significantly lower in 4 months and while they offer thst I can pre-pay for max of 2 years to lock in current price, I still feel the pressure of pre-paying to prevent soaring costs.
