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July 2023 by Jarid Scott
Amazing boutique, can’t wait to come here for my Bailey’s award winning CBD treats! They work so well for my pup and all the local doggies!
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March 2023 by Colleen Bellise
My company Trellus has had the pleasure with working with the lovely folks behind The Pet Store Next Door for the last 2 years and I couldn't recommend them more!When it comes to shopping local the Pet Store Next Door is the one to support! The owners are incredibly friendly and helpful, answering all questions and offering great advice on how to care for your pets. The store is well-organized and has a wide variety of products for all kinds of pets. Overall, I highly recommend this pet shop to anyone looking for a friendly, helpful, and knowledgeable pet store in the area.
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December 2022 by Janet Curran
This was my first time visiting this store. We brought our Golden retriever Finn in for a long overdue cut. So happy with the results. Would definitely recommend them.
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September 2022 by Stephanie Jacques
Worst Customer Service. Completely unprofessional, I will never give them a penny again. My gf puppy loved the natural beef meatballs treats I had bought for my puppy so I went to have them ship a gift to her in Brooklyn. The older lady behind the counter said they would ship it and email me the shipping information. They NEVER emailed me the tracking and my girlfriend never received the gift. I called back letting them know and they blamed it on UPS and 1st was like your out of luck. I mentioned I never got the tracking they said I get a refund if I went back to the store. I live out of the state so she gave me a partial refund - I asked why she didn’t give me the full amount she said that was fair and I said that was terrible customer service and she then hung up on me. That’s a disgusting way to treat humans let alone customers. I wouldn’t recommend shopping at this store to anyone.
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September 2022 by Stephanie J.
Worst Customer Service. Completely unprofessional. My gf puppy loved the natural beef meatballs treats I had bought for my puppy so I went to have them ship a gift to her in Brooklyn. The older lady behind the counter said they would ship it and email me the shipping information. They never emailed me the tracking and my girlfriend never received the gift. I called back letting them know and they blamed it on UpS and 1st was like your out of luck. I mentioned I never got the tracking they said I get a refund if I went back to the store. I live out of the state so she gave me a partial refund - I asked why she didn't give me the full amount she said that was fair and I said that was terrible customer service and she then hung up on me. That's a disgusting way to treat humans let alone customers. I wouldn't recommend shopping at this store to anyone.
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February 2022 by Dianna Gaweda
They are always helpful,resourceful,on time..great groomers ..
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February 2022 by Christina Cammarata
The Pet Store Next Door turned down our business because we stopped going due to our dog being sick!! We went in to make a grooming appointment for our new puppy, with Jackie. They said they were booked until March for new customers. The lady realized we used to go there before and that’s when we explained that we stopped going because our dog fell ill. She went to go speak with Jackie, they both looked out at us and shortly after the lady came out and said they couldn’t squeeze us in. We have been going there since it was K9 Express. Even when they switched companies, we have been going there since the start. I’m in complete shock that they would treat us like that, when every chance we got we would go in and buy something (or book a service) to support them. Very disappointed.
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April 2021 by Stephen Eastwood
Great friendly staff, good service and an amazing selection of toys, collars and supplies.
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March 2021 by Terri Taylor
I love The Pet Store Next Door tags. My heeler lost her collar in some tall grass and my husband ran it over with the lawn mower. Collar: 0 Tag: 1
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February 2021 by Eleni Gray
Our pet sometimes gets loose and this pet id has helped get our pet to us very fast. Great product.
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January 2021 by Lwb Lwb
Small but mighty. That's how I'd categorize this little gem of a pet shop. Very friendly staff. BEAUTIFUL merchandise, lots of choices in clothes, toys, food all accessories and necessities. Though I don't need this service for my Boston Terrier they do have a grooming facility right there.
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October 2020 by Leroy Sanders
Our Snoop had long tangled hair he also we bought him to get groomed and the end result exceeded our expectations!!! Wonderful staff thank you
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July 2020 by Dan Rubin
They are friendly, helpful, can suit a variety of pet needs and are connected to a vet so you can fill prescription orders for food or medicine. ...and cute pet toys and outfits.
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June 2020 by Zach H.
Horrible. Slices open our dogs leg. Never will go back. Be careful before you go. They lied about it too. Irresponsible unethical terrible human beings
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January 2020 by allison t
Everyone is super friendly &knowledgeable and amazing with my dog, lola. Jamie is the best period.
