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March 2024 by Pamy Arjune
Get the information that i wanted
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March 2024 by Maria C
I tried to adopt a cat here months after one of my babies passed away from old age. We love cats and we are good cat parents. However, the owner didn't even care to meet us. We visited the location at Atlas Mall at normal business hours. She saw us outside and didn't come to the front. We waited and we decided to knock. She didn't greet us, she just stared at us. I was polite and told her we are looking to adopt. She replied " if you really want to adopt go to the nyc shelter"and dismissed us.There is a reason why I was at her location and not at the animal shelter. All rescues deserve an opportunity, also, we are in queens and wanted something close by (less travel stress for the cat). Sad. Seems to me like this women hoards her animals. Gave us a bad first impression...
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March 2024 by Nyah Blake
The owner is very rude! I have to rehome my dog and was shamed for it. Obviously most owners do not want to give up their animals and it is hard enough on us already. We called your place hoping to put them in a nice environment and you shame me? what kind of owner are you? it should not matter the reason of giving away my animal, nobody should be shamed for that. She literally said “shame on you” and proceeded to try talking me into keeping the dog. Obviously i can’t , or i wouldn’t be on the phone with you.
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January 2024 by NANCY FISCHER
Saw the rescue on the news tonight that Bobbi and the strays had done for a badly injured and abused dog. They are very cautious with helping animals and consider adoptions very carefully. They are here for the benefit of the animals as their concern and are extremely careful.2 years ago we were selected to get our pet after 3 rounds of interviews and screening. We were selected to adopt since we were familiar and had experience with the breed of dog. He had been badly neglect by his previous owner and had major surgery. Our dog was spoiled by the staff. He was fed home made chicken and was very well cared for at the shelter. They sent him home to us with a batch of chicken. The animals are their first concern. We could tell that they were taking care of our dog as though they were children. The surgery was pricy and the shelter paid for it.We love our pet and are very appreciative. We know that other people were considered and we are very happy to have our best friend.
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December 2023 by Sumaiya Tarin
We got our cat from them amazing experience very nice staff at the Atlas location i totally recommend meet mango
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November 2023 by Sasha Bent
I found Bobbi via Google when I was trying to rehome my 9 yr old Yorkie Pharaoh. I began working away from home and I tried multiple dog sitters/ walkers but Pharaoh simply refused to go with them. Having him at home alone for 10 hours wasn’t something I could live with. This was a rather difficult decision and making sure that he wasn’t going to end up in a kill shelter and would land with a loving home was paramount for me.I reached out to Bobbi via phone and her assistance shared he would have her contact me. Later that evening, I got a call from her. She asked me to submit a pic and information about my dog. I complied and she was very responsive. Over the next couple days we went back and forth with the logistics. She reassured me that she did have space for him, that he would be cared for and that she wouldn’t let him go until she was convinced he’d be well taken care of. We made a plan for me to bring him. Bawling, I showed up on 9/18/23 to surrender him. Listen, I read all the reviews and I heard the complains about Bobbi and how she needs to work on decorum and phone manners. I’m not making excuses for that, however under the slightly abrasive demeanor, she has a heart for these animals and handled both me and Pharaoh with care. That day, she hugged and consoled me and took Pharaoh and immediately gave him kisses.I filled out paperwork and gave her all his documents (vet, microchip info, registration with the city) and the surrender fee. Bobbi gave me updates on him and after two weeks Pharaoh was placed with a retired family with other Yorkies who could give him the care and attention he deserves. Seeing him with them was bitter sweet but I knew it was the right thing to do.Bobbi was kind enough to send me a photo of him when I was struggling with missing him. I know she may not sound like the sweetest via the phone but I promise she loves the animals and is committed to doing the right thing.
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October 2023 by River Jensen
I got a cute little perfect dog from them, their process is intense and long but it’s worth it you can tell they really care about the animals.
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September 2023 by R. Fantas
This place is SO wonderful! What an incredibly beautiful thing Bobbi & her staff are doing to help protect and care for beautiful sweet animals that are in need of a home. If I could leave 10 stars, I would! Do not hesitate to adopt a loving loyal pet here :-)
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September 2023 by Mari Mullen
I filled out an application to adopt two kittens and I called several times. Was met with a nasty person who said they would call me back never did and every time I called I was spoken to like I was just annoying them. I wouldn't try to adopt from here ever again!
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September 2023 by Peter Cierpial
They could be more efficient at placing homeless pets in loving homes if they had better people skills when you call them with inquiries.I called to ask what the protocol is for adopting a kitten or young cat .The lady that answered the phone replied with a cold ,sharp tone :“Kittens grow into cats”Immediately I felt like I had said the wrong thing, so I then went on to explain that it was for my grandson …she immediately cut me off and said :“We don’t do that “!! , Again with a very sharp condescending tone .I replied “what do you mean ?”She said “it’s the parents that have to come in and apply “I thought to myself “ what if my grandson lives with me and I’m his guardian??But I went on to explain to the woman that my grandson is 14 YO , lives with his mom who is my daughter and with his dad . He has been wanting a cat ever since he was a very small child , his parents have agreed to it , now is finally the right time and I , his grandma am the one wanting to give him this wonderful gift . This is why I’m doing the research and making calls but of course he and his mom would come in to do the paperwork.After this explanation she referred me to a shelter in Brooklyn which I did visit but could not find a kitten or very young cat . The cats available were lovely but most of them had behavior issues .I have gotten a beautiful kitten since and my grandson and his family are over the moon .But I still wonder if this first interaction with this woman at this shelter had been a welcoming , helpful and positive one (not rude and condescending) perhaps one of their cats might have been adopted by a caring family.
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August 2023 by Lorraine DeCastro
What a terrible experience!!We’ve been looking at dogs through their site for a couple days and decided we had wanted to go in to see the dogs before submitting the application. We drove in to the Glendale location and got up to the door to see that they are only letting people in through appointments. We looked through the door and the whole staff saw us and did not bother to come out and tell us any info. We decided to call and they said it’s only through appointments. We mentioned that they should be more clear about that on their site because NOTHING mentioned this and they didn’t seem to care. We were looking at the dogs through the side window and they came to aggressively shut the curtains on us so we couldn’t see the dogs! Honestly, it ruined our experience in wanting to work with them.
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August 2023 by Sandra T
I DO NOT RECOMMEND BOBBI AND STRAYS. My 55 year old brother was getting out of the hospital and wanted a companion and wanted a senior rescue. I called to get information for him. Whoever I spoke to was rude, intimidating and asked questions like “why cant your brother call?”!!! You would think that they would be glad that we were looking to adopt. I don’t know how they are still open. According to the reviews, I’m not the only one that dealt with this. Maybe she needs to retire. It’s a shame since we live a few blocks away.
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August 2023 by Jaboy Photography
I live close to this place and my god its insane the amount of racist claims. As a black man with an Asian girlfriend I plan to not go! I believe victims and this is so many to ignore. Clean this place up and have a better attitude for your black customers.
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July 2023 by S G
TREATED RUDE,we when here to adopt a dog. GLENDALE LOCATION.. did not know we had to do an appl. ahead of time. we when to open the door the girl w glasses and curly hair ran out grabBed the door from my hand ,stepped outside then proceeded to read the sign on the door, she never gave us eye contact( i guess because we are black) did not say your welcome. just went inside locked the door like we where go to come in any way, she was very rude and disrespectful to us,racists.
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May 2023 by Genesis Quishpi
I have been to this shelter , employees are nice but we were turned down to adopt a dog am I little sad but it’s ok cause we have a eye for another dog ! Thx bobbi And the strays
