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July 2023 by Sharon Contreras
Karen called security on my 2 daughters and their friend. Girls went there and was looking for “hello kitty” Merch and left the store. 15mins later a security guard from the mall stops them and checks their bag (1 bag) told them the cashier said they stole a sonic bookbag plush. The security guard didn’t find anything but a volley ball. Once they got me I went back to store and ask her to check video and if she witnessed them stealing since she claimed it was them to the guard and she said they fit the “description” but didn’t witness them taking it!!!!!! Just saw them try it on. Next she said the manager has been asked to put cameras and doesn’t allow it. So no proof and you didn’t see it. Clearly she thought the girls were alone and didn’t expect me there. My girls are spoiled and had over $200 to shop while I shopped at ulta. What really pissed me off is a white family walked in and she was friendly and nice but treated my kids rudely. Never going there again !!!!! And ya over priced!!!
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May 2023 by Burrito S.
I guess this'll be the most recent review in awhile, I went to Claire's to get a new piercing because I wanted to get mine changed out. I didn't know how to change out mine so after purchasing I asked the sales associate if they could help me change out my piercing. She was fine with that. We took it out,cleaned it. It turned out my right ear piercing was infected (got it done at another store.) It seemed the initial earring was too snug maybe? Despite the fact I was a big baby,shaking a bit and wincing in pain to get the piercing out. She was patient. She instructed me to use the solution to clean it twice/three times a day and that the infection should be better by 3 or 4 weeks. I've been spraying down my ear from a distance with solution as much as I could and recovery seems to be coming along fine slowly. I guess maybe new staff or something based on the past reviews. Don't know all the staff but that one member went above and beyond to reassure me,help me change out into a new pair and answer any questions I had. Ty.
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September 2021 by MOHAMMED AHMED
It was the best place I ever visited the prices were perfect and everything was cute
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August 2021 by Amrit Arora
janet is an amazing at what she's doing. she does not make it hurt at all. she is very patient.
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September 2020 by Dominic Arlistico
Run by teens who pretty know there stuff oh and bring coins they dont have any?
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September 2020 by amrit kaur
janet is an amazing at what she's doing. she does not make it hurt at all. she is very patient.
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March 2020 by triggere
posters were very unclear about in-store promotions. cashier was sort of impolite.
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March 2020 by Pat Santiago
Customer service was exceptional and great selections of everything for my daughters....we all got ear piercings...great place.
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October 2019 by Nazish Beig
Janet was amazing she did my 13 month daughter’s first ear piercing. I had put a numbing agent on prior to coming and my daughter didn’t feel a thing—I was surprised! I had been dreading getting her ear pierced and was contemplating going to a medical ear piercing place (was fearing how clean other places are) but I’m so glad we didn’t. Janet had a clean and sterile environment. FYI the other medical piercing locations ear piercing need 6 weeks of cleaning care while Claire’s needs only 3 weeks of care so they are using newer technology than other places. Very happy. We chose a .1 carat diamond and 18 karat yellow gold.
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August 2019 by Sadri B.
before going to california pizza kitchen to grab a bite with my 2 teenage nieces they forced me to visit claires at the atlas park mall and my wallet got a bit lighter but not that much . this chain store is full of colorful acessories for teens , preteens , and older folks who still think they are under 21 years old . while my nieces were checking out the earrings and makeup kits i was looking at the braclets and the other cheap trinkets and wondering if the mother and daughter staring at me think i am a weirdo. they have plenty of inexpensive cool stuff and most of the stuff is in a basket ready to be ringed up at the counter to be paid by uncle sadri ben. i did see the sales gal pierce a few ears which is for free as long as you buy a pair of earings i assume . i am part of the teenage clique with my personal purchase of a few pair of sunglasses , a taylor swift mini travel bag , katy perry makeup kit, skai jackson coin purse and thats enough humiliation on my part , now lets eat. p.s. giving all the stuff away , well maybe i will keep the coin purse .
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April 2019 by Dynastee McMillan
Well I used to work there and they are very irresponsible to be a store company. I waited an whole month for my check I still haven't received. For them to barely put me on the schedule only 1 or 2 days a week when we get paid every two weeks. I wasn't making no money once so ever for the amount of work I was putting in. If I could I would give them 0 stars.
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March 2019 by Nel Rodri
It's very organized
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December 2018 by Andres Cardenas
When for a earpiece for my daughter. Great place, Fabienne was super professional, super nice and she know her stuff, very patience with my daughter. Firts time doing this, I will recommend it to anyone. Thank you very much.
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December 2018 by Jazmin
Such a good place for custom jewelry
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August 2018 by Cee B.
Was just here earlier today and I'm horrified by the service here. There was one girl working there today while I was there and she was taking care of a woman and her daughter getting her ears piecered...fine take care of them but I picked up the things I purchased and waiting at the register for 10-15 mins and no one is helping me. The woman sees me standing there and doesn't even tell me she'll be right with me I get it you're the only one working but have the common courteousy to let me know you're going to be a little while with someone else. I left my belongings at the counter and left...horrible service especially at a place like Claire's!
