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January 2024 by Geri P.
Ordered a birthday cake for delivery and noticed that it had confetti inside the icecream right after ordering it. So i called and whoever was the guy that just opened up the place on Saturday Jan 27, was unprofessional, got annoyed with every question i asked, huffed and puffed when I asked if he can simply switch the cake for another kind which i stated which one, and to please write happy birthday (my child’s name) When i got the cake, it was the wrong one and no happy birthday on it all all. Disappointing when u spend over $50 for a tiny cake. Never again will I order from there. The guy i spoke with (didn’t catch his name) is obviously in the wrong place. Selling icecream while being rude and unprofessional is not a good combination.
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January 2024 by Jasmin Belardo
Love this cold stone!!! I’ve been to a few but nothing like this location. The ice cream is always made as requested and the staff is very friendly. Definitely recommend it.
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November 2023 by Ahmed Gamaan
When doing this for 10 yearsThe best location is cooper
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November 2023 by K S.
Staff was friendly enough, but I would not recommend this place, mainly the pre-made items. I picked up a 6 pack of cupcakes. There are three flavors; one (the one with the half Oreo on top) of which had a chemical taste to the frosting, almost like a cleaner. Absolutely disgusting. That's the only thing I got from there, but I wouldn't want to try anything else after that experience. Also, be aware that the price did not match the website, it was actually a dollar more and the color of one of the frostings didn't match the photo. It looked heavily dyed.
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October 2023 by Nelson Rosero (Haz)
All their flavors are good, a little on the pricier side of ice cream, but you do get what pay for!
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September 2023 by Laurent Esposito
Very good ice creams but dang it's expensive. One milkshake and a single scoop $17 ...?
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July 2023 by arnold wijoyo
the young worker made my mango ice cream very fast. i didnt miss my movie. bless his soul mashallah
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July 2023 by Elizabeth P
Love coldstone. But it always smells like a cleaning product there. Like pine sol or something. Its wayyy to strong. The cones absorb the smell too. That cant be good
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May 2023 by Javier L.
Overpriced crap.Not only is the ice cream terrible, the prices are insane. Save yourself some money and heartache and go get some Ben & Jerry's.
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May 2023 by Simkho Barayev
Very nice spot! The staff were very friendly and courteous. As expected, the ice cream was delicious!!
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April 2023 by Bradley Ramirez
Great service, great ice cream, and great atmosphere. These people are usually busy but they move pretty fast. Thank you for the great service. You guys are great.
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December 2022 by Cee B.
Found a short hair in my mint chocolatechip ice cream...how disgusting and disappointing because I was looking forward to the ice cream. Do people no wear hairnets or caps anymore???
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November 2022 by Imtiaz Ahmed Chowdhury
Cold Stone Creamery at Atlas mall is so clean. An ice cream store in that clean condition is rarely found. I worked in n ice cream store and i know its really hard to keep such an ice cream store that clean.
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October 2022 by Kaila T
Terrible customer service! Workers are rude and obnoxious. At 11:37 pm they were still serving customers but refused to let me buy anything. When I noticed the cash register was still open I asked if I could buy a cake instead and the worker laughed in my face and said no. Even though they were still taking money from other customers and using the register. Posted signage of opening and closing times is also wrong. It says that they close at 12 when they close at 11.
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July 2022 by Blanca Solis
there are 3 workers attending and none of the 3 does! The three serve only one person when ordering for their family or they are simply going to order 2 or more ice creams and the other people have to wait!!! , after more than 10 minutes of waiting a worker tells me that I have to wait and he attends to someone who greets him as he enters !!!!