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April 2024 by Victoria Lewis
It's fine. However, they let people record themselves and there's free range for those with tripod cameras to set them up wherever they want. You all need to check the policy of this- not everyone wants to be recorded while working out. Additionally, the already packed gym is not a place for wasting space with tripod cameras. Just a fyi, people are still recording in the bathrooms despite the sign not to.
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April 2024 by Y C
I come here because it’s convenient not because it’s good. The gym is very dirty at all times. The bathrooms smells like piss and the locker rooms smell like feet. Weights and dumbbells are thrown around everywhere so it’s a scavenger hunt when you need to use them. There’s always groups of teens with tripods, vapes and gym bags all around. And when a machine is broken, there’s several broken at a time, it takes weeks to be fixed.The only plus is that the gym is spacious, so even if it’s packed you can still get a good workout in.
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April 2024 by Billy Raydon
I go here daily it’s a great gym. But if you like doing dumbbell workouts go somewhere else. The absolute worst dumbbell situation in NYC. This is very big and spacious so it has two dumbbell racks. But you will never find the two dumbbells you need next to each other and don’t want to do anything in order 25lb,30lb,35lb etc… dumbbells. You will never find all the dumbbells you need in the right order. I’ve asked for over a year of the old manager to fix it. He said he tried but couldn’t now he’s gone and there’s this girl running things and she couldn’t care either because it’s still not fixed.
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March 2024 by Rafal Kordys
In general good gym. But certain things are annoying.I lost my wallet recently and didn’t update my debit card with the gym so they charged me 20$ late fees. It’s not about the money. If you greedy and don’t want to wave the fee you lose your client. Plenty other gym around. Goodbye Retro
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March 2024 by igor krawczyk
Good equipment, very spacious gym. Very bad policy. Late Fees in huge amounts. My girlfriend signed personal coaching agreement and after month decided to quit (she wasn’t happy with the approach of the trainer) they kept charging her 1000$ every month. After many calls and talk they sent case to collections. They didn’t inform her that she signed one year agreement and there’s no cancelation besides serious body injuries.Agreements like that are just not client friendly. Be a human be understandable.
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February 2024 by Sin Champagne
Love the time it opens and the space. Great equipment to utilize. I go 4 am and Ari always opens on time. She's one of the reasons I go there, always on time always helpful.
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February 2024 by Gary Castillo
Decent sized gym with parking. Ari at the front desk is great providing a warm welcome to us early risers.
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February 2024 by chrissy421
Ari is amazing and makes the best shakes
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February 2024 by Michał Burdziąg
Good neighborhood gym. Ari, the front desk, girl always give everyone a warm welcome
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February 2024 by Frankely Fernandez
I love this gym
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February 2024 by anthony fyall
I hate this gym. Full of lies. Got tricked into a personal training membership. They offer you a free 30 min session then wait till after to try and get you to sign up. Manager told me I could cancel anytime. This must be the business truck because of course they do it after when you’re out of breath and just want to go. I emailed and told her I can’t afford it and I was later told I signed a 1 year contract even though again they used shady tactics to get me to do it. I also tried to cancel my membership which also says I can cancel anytime . I emailed as it said to do online but this branch said the only way to cancel is to come in and talk to a manager which is never there when you go in. Funny part is when I called a guy told me normally you can write in a cancellation via mail but it isn’t working. How does that even Make sense. Don’t get tricked into the personal training sessions, it’s a waste . Same price as a private trainer anywhere else and you won’t have to deal with people who are only worried about their commission and not actually trying to help you get in better health. Looking into legal actions now because no way they can be so shady to make that $42 a month that they avoiding letting people cancel that they pay extra monthly just to be able to do
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February 2024 by c b
Worst customer service I’ve had at a gym. I called the gym to ask if the gym would be willing to consider using class pass since I travel for work and have friends that I like to work out with who live near this location. The employees I spoke to interrupted me and hung up on me. I would never work out here if not for my friends. I’m going to encourage my friends to work out with me at another gym. The locker rooms are dirty, the equipment isn’t well taken care of and the place is disorganized all that on top of disrespectful employees is too much for me to pay for.
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February 2024 by geo espinoza
The people who works at the front desk must be nicer with customers because I had a bad experience with Victoria bringing my guest.
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February 2024 by Kelly Dolan
Been to many gyms but this is by far my favorite! They have all the best, top notch equipment and such a lovely staff. Shout out to my girl, Ari, who, despite it being 4am, always manages to make me smile and put me in a good mood for the day! Love her and the gym and thank you for being a bright spot in an otherwise stressful day!
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February 2024 by Rina Fuentes
Great gym great location lots of equipment and just about everything you need. Minus all the young kids treating it like a playground with their tripods and extra unnecessary things. Oh and we can't forget people using the benches as a phone booth.
