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August 2024 by Zach Rebeor
Terrible experience picking up trees from this place. When asking Jason for help I was met with him yelling "which trees". The ones I bought were clearly marked with a ribbon that they put on. He wanted me to move my truck 5ft back. Before I could even move the truck he said "well we've gotta get them in somehow" then proceeded to drag the trees I bought by the branches. He drug two out of the five trees and then walked away. I'm grateful for the other worker who helped me load them on my truck.
Not sure how Jason even became a manager. The way he treats and talks to his customers is very unprofessional. Especially after spending over $500 on trees. I feel bad for the people that work for him. If you're smart I'd stay far away from this Hewitts. Go to Story's Nursery or Troy's where the plants aren't dead and you're treated with respect. Jason is a clown.
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August 2024 by Zach R.
Terrible experience picking up trees from this place. When asking Jason for help I was met with him yelling "which trees". The ones I bought were clearly marked with a ribbon that they put on. He wanted me to move my truck 5ft back. Before I could even move the truck he said "well we've gotta get them in somehow" then proceeded to drag the trees I bought by the branches. He drug two out of the five trees and then walked away. I'm grateful for the other worker who helped me load them on my truck. Not sure how Jason even became a manager. The way he treats and talks to his customers is very unprofessional. Especially after spending over $500 on trees. I feel bad for the people that work for him. If you're smart I'd stay far away from this Hewitts. Go to Story's Nursery or Troy's where the plants aren't dead and you're treated with respect. Jason is a clown.
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August 2024 by Abby Millar
Since moving to the glenmont area five years ago, I have been using this local nursery to buy plants, decorations, christmas trees, and more. The employees’ customer service and help is always a delight! Being new to gardening and such, I knew I was asking simple questions, but the employees and their manager have always been so understanding and helpful. With all of hewitts locations, I am able to recommend this business to all my friends and family. Every time I walk in, I am greeted with a friendly smile and asked how they can help me. Hewitts is the place to go!!!
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July 2024 by Ryan Maillet
Explosively hostile, vulgar & unprofessional staff. Made a complaint to their corporate office and didn’t even get a reply.
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January 2024 by Ronald Olmsted
The person who checked me out was very rude. Told him I was sorry but I'm hard of hearing them he started yelling like a mad man .I left idems on the counter and walked out
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November 2023 by E Ross
The problem with Hewitts Glenmont is the consistently miserable unhappy manager Jason who has no use for customer service/care, much less general upkeep of the site.His clear message is "Go away - leave us alone". OK - will do. Unfortunately, the poor staff is stuck with him.
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October 2023 by Ed R.
The problem with this store is the indifferent, hostile manager Jason. CONSISTENTLY grumpy, non-service oriented. Message: "Go away, leave us alone" OK - will do!
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October 2023 by Dr. Corey Jamison
I purchased a number of indoor plants today at this location of Hewitt's. Chelsea was so helpful, friendly and incredibly knowledgeable. I would return in the future to have access to her expertise and positive customer service.
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June 2023 by Paul Cagino
I have been shopping this location for almost thirty years, even before it was Hewitt's. I believe in shopping locally, supporting the community and staying out of box stores. Last weekend I was there with my 2 1/2 year old granddaughter buying spring plants for our garden when she announced she had to go to the bathroom. We asked to use the bathroom and was told "No" by two different employees. I had to rush my granddaughter home before she had a accident. After years of shopping there they could not help out a little 2 1/2 year old child. That is the last time I step foot in Hewitt's.
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June 2023 by Stephen S
If you order and or prepay for an in stock item don’t expect it to be there when you go back. Incompetent staff and management sold my reserved and paid for item to someone else. A complete waste of time and my entire family will never go back. Look elsewhere for a competent organization.
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May 2023 by Stephen S.
If you order and or prepay for an in stock item don't expect it to be there when you go back. Incompetent staff and management sold my reserved and paid for item to someone else. A complete waste of time and my entire family will never go back. Look elsewhere for a competent organization
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April 2023 by Dale LaBelle
Went looking for some house plants, and was so upset to see how poorly they are treated. Clearly being overwatered and left out in the cold drafty glass house. Most of them were near death with a slim chance of survival. Picked up a plant with foil covering the pot, there was at least 1-2” of water in the bottom. Bottom watering is great, but you need to remove what hasn’t been soaked up. Given the condition the plants were in I would have assumed they would be at a discounted price. Wrong, astronomically high prices. Very sad and disappointing seeing how poorly they were taken care of, do better.
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April 2023 by Miriam Nester
I went to Hewitts Sunday and the customer service was great!! The young, brunette, girl working at the registers was very kind and helpful. She helped me pick out seeds and trays for seed starting. She seemed very educated on what she was talking about. I’ll be back!
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September 2022 by Andrii
Really great experience at this Hewitts location. Got several small plants and a large bush. A lot of selection. Staff were very helpful and polite.
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August 2022 by Debra Stauch
Wonderful place to shop . For Garding
