Banks in Glens Falls, NY

“Its honestly a great bank unless you have possible fraudulent activity on your account after hours or on holiday's. Then you have to wait til call centers open back up to speak anyone. Which can really screw people over who have all their money held up in that account. Then any bills or anything you have automatically coming out, will be declined and you cant buy anything until you get a new card in 7-10 business days(once you speak to them) or if you buy a new one for 10 bucks from one of their branches(once they open back up). They really should consider how this effects people who live paycheck to paycheck and put their paychecks in the bank as soon as they get them. They are great in every other category and I would recommend them to anyone and do. But this should really be considered. Because locking your card on the start of a long holiday weekend and not being able to talk to anyone or use your money for several days can really screw people badly, esp cause not many people keep cash on them anymore. I have nothing bad to say about this bank at all.. its just more of a suggestion because it's very frustrating not knowing if you're getting scammed or not and not being able to verify with your bank cause they are closed for days. And the bank literally tells you(on their website) to call them right away if you think its a scam to verify its really them or not. But you can't do that if its after hours or a holiday. This is the only gripe I have with this credit union and I have used them for a long time.”

“I’ve been with this credit union for years now. They’ve always gone above and beyond to help support my needs. Very friendly knowledgeable service with a smile. Rate them a 10 out of 10”

“I just get through a lot of these and I really don't understand the negative reviews. I have held a account there for quite a few years and the few times I have run into problems it had nothing to do with the ladies at Cooper's cave. And they're very.
Quick and polite to help me figure out how to fix it. This bank is great, nothing but good things to say about it.They will definitely continue to get my business.”

“I am SO happy that I switched to Parks Heritage. I’ve never had better costumer service at a bank before, and I even used to work at one lol! Lee Anne is AMAZING and I would recommend her over and over again! I greatly appreciate everyone at this bank!”

“Without a doubt the best banking experience I've ever had. Current manager is the only person I've ever worked with that always give you the 100 percent facts to everything you could throw at her. Anyone not banking here is missing out on the type of experience we all need in todays busy world. Genuine knowledge. Very kind and smiley staff as well.”

“I have been a member with NBT for many, many years now. I wanted to say how much I appreciate Mark Sidoti reaching out regarding possible fraud on my account and helping me navigate the process to get my account unlocked. NBT bank (and it's employees) do an excellent job prioritizing their customer's security and finances. I have accounts with several other banks and credit unions but I choose to do the majority of my business here, as I am always impressed with the customer service at NBT. Thank you!”

“After a frustrating and time-consuming process to complete some paperwork, I finally had the good fortune to end up seeing Debbie Gordon at Arrow Bank. Not only was she helpful, professional, and proficient, she was also friendly and empathetic. I am very grateful. Thank you, Debbie!”

“We have been banking with Glens Falls National Bank since moving to Saratoga County in 1987,, Our experience has been very positive.. Staff at our branch are professional, friendly and helpful.. All of them have been with the bank a long time which speaks well for any business.. I can't imagine doing business with a better bank r group of people,”