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December 2023 by Maria F
They took all of my money out of my account about a year ago and tried to blame me and the other person on the account. I never got that money back and everyone I spoke to trying to fix it were beyond rude.
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August 2023 by Carol Cook
I love coming to Hudson river community credit union. I love all the employees they’re always feels like home when I walk in know me by name love it love it love it. Best place to bank?
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July 2023 by Victoria Lynne Brown
I have been with this credit union for over a year & I love everything about them! The staff is very helpful & knowledgeable anytime I have a question regarding my account. I cannot speak highly enough of HRCCU. I recommend them to all of my friends for their financial needs.
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July 2023 by Travis Scarincio
The Glens Falls branch has always been my go to, one stop shop for all my banking needs. I have been a member for 20 years & the service provided has been great.
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July 2023 by Peter Gallo
I cannot say enough about the superior service or the personnel at my Hudson River credit union branch. They’re on Broad Street in glens Falls New York. I’ve been a member of the credit union since the early 80s and not in one or any of those decades, and there are lots of them behind me now, has the service been anything but perfect. Not a single error that I can ever remember since the early 80s; Not One !!!The call center for our credit union in Chris, New York is exceptional as well.Pete Gallo
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July 2023 by Kathleen Wilhelm
Excellent service! I was out of town and called my credit union to see if there was a branch in Glens Falls. They do not have a branch but are associated with Hudson River CCU. We needed cash and were able to get it with out any issues. Very pleasant people working there!
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July 2023 by Peter Hitlin
My wife was locked out of her online and mobile accounts. After trying to resolve the problem unsuccessfully over the phone she was asked to go to an office. We usually bank at the Broad Street office so we went there. A cashier politely asked us to wait for Colleen to help us. Colleen quickly got to us and ran us through a couple of procedures to get back into the accounts. After having no luck, Colleen got creative going step by step through a way she thought might work. She thought correctly and my wife was able to login. Colleen is very innovative and is ALWAYS pleasant and humorous.
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July 2023 by Glen Batease
Crystal Holcomb from the Glens Falls branch always goes above and beyond whenever I need help with a loan or general information on my account. Everyone at the branch is super friendly and always so helpful. I’ve been a longtime member and would recommend anyone to bank at HRCCU. FYI: I miss the golf tournaments
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July 2023 by Lucas Sanders
The Glens Falls office has always gone above and beyond for me as a member, explaining everything thoroughly and helping me grow my credit portfolio. Their customer service is unmatched.
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July 2023 by Taylor Scarincio
The Glens Falls Branch goes above and beyond for their customers. If you walk into the branch looking for a loan, you walk out with a closed deal. No other bank can compare to the quickness, and excellent service here.
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June 2023 by Karen Buttling
Crystal Holcomb and the entire staff at the Glens Falls branch is extremely professional, helpful and considerate! They are very knowledgeable and go above and beyond to get your needs met! I am blessed to have Crystal work hard to help me get my house refinanced to make home improvements. (Can’t wait for the new garage door)!!
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June 2023 by nancy hadsell
I have been a member for over 40 years and have never been anywhere else since to do any of my banking. Chrystal is an amazing person and has always gone above and beyond helping me. Thank you HRCCU for always being there for meNancy HADSELL.
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June 2023 by The Queen
I have been with this bank since 2011. Absolutely amazing place to trust your money with. Every branch that I have been to has had amazing service. Would 1000% recommend this credit union
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June 2023 by Tiffany Clement
Kayla and Jillian are SIMPLY THE BEST!!!!! Oh Yeah Yeah :) - Tiff R
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February 2023 by Lyrus Blanks
App goes down a lot. Pulling money to another bank after today's unacceptable log in issue.
