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July 2024 by Charles Frahme
I called Winchip to service a Clopay garage door they installed in 2007. A spring had broken on one door. The owner himself returned my call and promised the repair would be done that afternoon. Our service technician called later in the day and said he could arrive after 5pm if that worked for us. Brandon diagnosed the problem, made a recommendation and efficiently repaired the door and replaced three other springs as a preventative measure. The repair took about an hour. Brandon was competent, friendly, polite and professional. A great experience and an asset to the company!
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July 2024 by Scott S
Best price of three bids, good color selection, helpful, friendly installers. This is for a two bay large door, insulated.
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May 2024 by Mike Butler
The worst company they want thier pay but if they have to pay someone else for qorl don't pay and poach workers highly don't recommend
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April 2024 by Arielle Barton
Fast, communicated well.
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November 2023 by Scott Wood
Customer service is nonexistent with this company. A few years ago I purchased five overhead doors from this company. Today I went into the office for a part for one of the doors. I was greeted by a woman who I believe was probably a bookkeeper, and she told me no one was available to help me. When I asked her when someone would be there, she said she had no idea. I asked her if she could call one of her service trucks, and ask them where the part might be she told me no, that they were on job sites and busy. I told her it was very important that the door was in an open position and I can’t secure the building she said to me what do you want me to do pull the part out of the air. I explained to her I had been a good customer in the past, and I didn’t understand her lack of Customer Service and karening. A simple phone call was more than she was willing to do. In my years as a contractor, I probably purchased 20 + doors from this company. Her kurt attitude cost them along time customer. Thumbs down Windchip.
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November 2023 by Kelley Nash
Horrible! Hours late for an appointment after I took a time off from work. Horrible customer service! WOULD NOT RECOMMEND!
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September 2023 by K Lar
We recently had winchip install a set of garage doors. I have never met a more unprofessional business in my life. We had scheduled an appointment, which my husband took the day off for, and they not only never showed, but never answered any of our calls either. Once they showed to install them, several weeks later, they complained the entire time about all the work. After doing an “ok” job on the installation, they just left and left all of the clean up for my husband, including nails and screws!! I would NOT recommend this company to ANYONE. DO NOT HIRE!!
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September 2023 by Mark leisenfelder
Horrible experience, my garage doors were better before they came here, very unprofessional attitude the entire time, left garbage, tools, old screws and hardware all over the floor.I now have to take a 3rd day off from work to have another garage door company come out and fix everything that they failed to achieve
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September 2023 by B
Excellent experience and professional. Thank you Winchip
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August 2023 by J H
Excellent experience and professional. Thank you Winchip
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November 2022 by T. Davis
This company does not stand behind the products they sell or the work they do. Back in July I had them install a new garage door and opener. The keypad stopped working back in September. I have called at least once a week, normally more, since then to try and get somebody to fix it, but they refuse to answer the phones or return messages. This is a very poorly run business and I would not recommend them for repairs or new installs.
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October 2022 by J Bean
Exceptional service. They came in an emergency and were incredibly polite. Definitely would refer them to anyone. Thank you guys.
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September 2022 by David Dammerman
I’m sure they’re great… as long as you don’t expect them to show up or call back…
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September 2022 by Shakira Hernandez
Great family owned business
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September 2022 by Chelsea
Great company! Came out and fixed my garage door promptly and just in time for the holidays. Highly recommend.
