Empire Visionworks in Glenville, NY provides comprehensive eye care services for the whole family. With licensed eye doctors on-site, the optical retailer offers eye exams to detect any underlying conditions, as well as a wide selection of the latest designer eyeglasses and contact lenses. Customers consistently praise the friendly and knowledgeable staff, who go above and beyond to ensure a positive experience. One reviewer had a "great job" from start to finish, finding the exam process "comforting" despite being remote. Others noted the staff was "very nice and informative," with Olivia conducting an excellent exam and Lori providing personalized attention in helping choose frames. Lori, in particular, received high praise for her joyful attitude, dedication, and ability to solve a customer's urgent issue with broken glasses. The Glenville location was also highlighted as less busy than other stores, allowing for more personalized service and a good selection of frames. Overall, customers expressed they will "absolutely be a returning customer" and appreciated the affordable, quality eyewear provided by Empire Visionworks.
Customer service was great. So many great choices in frames!!!
June 2026
Very professional and friendly. Good prices and selection. Making an appointment online was a bit disappointing but once I got my appointment fixed in person, It was a great place to go and would recommend it to friends and family.
May 2026
Lori was very friendly and extremely helpful when picking out glasses. Matt was very pleasant and chatted with me while we waited 10 mins for the dr to join us
