Prime Storage offers clean, secure, and affordable self storage units in various sizes to meet different needs, whether for moving, decluttering, running a business, or storing seasonal items. Many locations also provide climate-controlled units and vehicle storage for cars, boats, RVs, and motorcycles. The business emphasizes easy access with month-to-month leases, online account management, and friendly staff. Customers consistently praise the helpfulness and professionalism of the team, especially highlighting staff members who go above and beyond to assist with questions and ensure a positive experience. One staff member is frequently commended for their excellent communication and customer care, making the process stress-free and straightforward. Overall, Prime Storage is known for its friendly service and well-maintained facilities, with particular recommendation for the Glenville location. While some mention price negotiations and occasional concerns with customer service at other locations, the overall impression is that Prime Storage provides a reliable, clean, and secure storage solution when life demands extra space.
Ashley and Cheryl have been great, very helpful, and have made the whole process easy and convenient. 😁
January 2026
The pricing was great, and the staff was excellent. My movers left a few items tucked in the corner of my locker, and when I went to vacate my locker, I was given those items. Great attention to detail.
January 2026
I had a storage unit for a little over a year. It was a great 5 star experience mostly because of Cheryl who I talked to over that time period with questions I had. Yes the owners do want to raise prices as do all places. But call and negotiate as you would like buying a car. They don’t want to lose your business.
