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December 2023 by Taylor
Just don’t. I had an appointment at 6 my car didn’t go in till 6:45 and they somehow managed to put 4 tires on in 12 mins. They do not take the time to do the job right the first or even second time. Within 2 days my one tire had gone flat. Brought it to the altamont Ave store and those jackals took it back and apparently fixed the flat. I can’t be sure because the tech left no comments and had gone on break and I have no idea what was done to “fix” the issue.
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November 2023 by Angie Weston
It was ok for getting my oil changed I have had better. The electronic was a very nice the kid that was on was very helpful
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November 2023 by kirsten ryan
Oh , where do I begin. I scheduled a tire change a week before I planned on being in the area. I did it online, and about a day or so later they canceled it because they thought it was a fraudulent transaction.. i tried to call the department several times but no answer. I got there on Friday evening at around 5:30-6:00 pm, and spoke to the department manager. I told him that i needed to have new tires put on the front, and i needed an inspection. I was informed that they did not do inspections. Fine. I said i had had an appointment with them for sunday, but it got cancelled. He told me they had a few openings, but none for the times that i needed. I asked if they still had my appointment set up for 10 am. He double checked and said the time was still blocked off. I asked if he could just keep the tine for me as i was going to have to find another place to get my inspection done after. He said sure! So i checked with him again that it was all set (like 3 times) for Sunday at 10 am. I go about the business that i had for the rest of the weekend, and then show up on Sunday at 9:45 (i like to be early) i wait patiently for the clerk/worker that was there to finish with his other customers and tell him i have an appointment. Guess what... yup. No appointment. He said they were booked full and that they could do it but it might be 2 hours. I said i was just in here friday checking to see that it was set. He said we can get it done, but you might have to wait a bit. I said ok. 5 1/2 hours later, nothing had been done at all. No movement. Nothing. When i talked to the.clerk, he kind of kept nervously smiling. I asked why it hadn't been worked in and asked who the person i had spoken to on friday, as I now had to fund someplace to get 2 new tires before I left for my drive. He told me the dept manager was the one i spoke to. He kept acting surprised that i had spoken to him in person. This is the second time this store has messed up my order. The last time they sold the tires i ordered to someone else before i got there, and had to use them for mine instead. I am not one to really lose my cool, but this was absolutely rediculous. On many levels. I will NEVER use any Walmart Auto again, and I really hope no one else that i know will as well. If i could do zero stars, i would have.
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September 2023 by Joshua smith
Workers were nice and helpful looked clean and organized
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June 2023 by Mike L.
I have brought my car hear several times. Depending on who's working, you might get in, you might not. If you are lucky to get your car serviced, be prepared to wait 2-3 hours for anything, even something as simple as a oil change or tire rotation. And it's not because they are understaffed. They usually have 2-3 technicians on at any time. It's because they are all usually walking around the shop looking for something else to do other then work on your car. If I hadn't purchased my tires from them, I wouldn't bring them here to be rotated ever again. Probably still won't. I'd rather pay then be forced to be put through this torment one more time.
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June 2023 by Zahed B
This Walmart auto center has MUCH better service than the one in Altamont Ave, SchenectadyService: Tires
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February 2023 by Pastor John Murray
I received excellent service here. Had four tires replaced and had my oil changed. I loved that they actually have counter staff at this tire center. The phone is answered right away and I made an appointment then when I got there they were ready for me.
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January 2023 by Mark Dreisenstock
Mounted tires I brought in. No leaks. Had to wait a bit when picking my car up but not a big deal. Certainly a better deal than other places that would charge nearly double for the same work.
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December 2022 by Graham Lerch
The crew here has consistently done a great job and provided excellent service. I'm grateful to them.Remember: buy the road hazard!
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October 2022 by Lenna Knox
Website and in-store customer service insist the Auto Center is open until 7pm and that someone is here. No one answered phone from 6 pm until 7 pm. Customer Service in the store paged them. Door is locked and no one is here. Spent 45 minutes going back and forth between store and Auto Center entrance for nothing. Either store and website are wrong or someone got paid for sleeping at home
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September 2022 by Sonya LaBombard
I was in and out. They fixed the hole in my tire at a fair price. Friendly service.
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August 2022 by Richard Augerot
Got a flat tire near the store. They gave me a new tire quickly and at a good cost
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May 2022 by Saul Newman
I ordered tires thru the website. They mounted the tires but over inflated them. But what got rated down was the front desk was unfriendly and terse. I had questions and she just walked away. And afterwards, they didn't do something right with the paperwork and the website tried to refund the tires even tho I received the tires. I'm not comfortable with this location.
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April 2022 by David Hassoun
Good service and got a great deal on Goodyear tires. Super fast. Dropped the car off and got notified everything was done shortly after I got home.
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April 2022 by D Bev
The mechanics are the worst. They walked away from 3 customers stating they couldn't change a tire with only 1 guy working because the other guy had to go to lunch at 5 pm. The other guy just put his hands in the air and said he couldn't deal with it and walked away. Waited about 30 mins with 2 other customers and we all just left.