The Fly Shack, Inc. is a highly regarded online fly shop known for its extensive selection of fly fishing products and exceptional customer service. Customers have praised the quality of their fly rod building supplies, fishing accessories, and flies, often reporting impressive fishing results, like out-fishing friends significantly. Orders are typically delivered promptly, often earlier than expected, and are well-packaged. While there have been occasional issues, such as missing orders, the shop's quick communication and effective resolutions have earned them a strong reputation. Many customers appreciate the generous return policies and the helpfulness of the staff. One customer had a particularly positive experience with staff members who went above and beyond to ensure a smooth exchange for a different rod weight. The Fly Shack fosters a welcoming atmosphere, reflecting the small yet passionate fly fishing community. With fair pricing and a commitment to customer satisfaction, The Fly Shack, Inc. is highly recommended for both novice and experienced anglers looking for quality products and reliable service.
I had a manufacturers issue with one of the products. They replaced the product quickly, and shipped it out as promptly as the first order. The selection and customer service are great. This is my new go to shop for mail order fly fishing materials.
February 2026
Just got into fly fishing so I ordered a bunch to fill up my box. Got everything I ordered and all seem to be made with good quality. Good customer service too. Will be ordering from again!
January 2026
The Fly Shack is a great business that really takes care of their customers. I placed an order with them that had shipping issues that would have delayed a gift I was giving. They went above and beyond to make sure I was taken care of. I will definitely be buying from them again!
