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January 2024 by B V
I had an outstanding experience with Victor Varga, the Sales & Leasing Consultant at Mercedes-Benz of Goldens Bridge. Victor went above and beyond in providing excellent service throughout the car buying and selling process. His expertise in loan processing was invaluable, making the entire transaction smooth and stress-free. I highly recommend Victor for his exceptional customer service and dedication to ensuring a positive experience.
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January 2024 by Jl Real Estate corp
This is my initial experience with the car dealer, and I must say it was truly exceptional. Valon Brahimi the salesperson, exhibited a remarkable level of assistance and professionalism. His extensive knowledge in the field was evident throughout our interaction. Moreover, he efficiently prepared my car in a remarkably short period of time.Highly recommended
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January 2024 by Rajeev Dhillon
One of the best experiences I had for anything I need pertaining to my car. That could be answering a simple question, buying a car or even booking a service. The team are simply delightful and consistently incredibly helpful. A real pleasure to be a client of MBZ Goldens Bridge.
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January 2024 by Denise Gorrasi-Fiorentino
One of the best experiences I've had buying a car in quite some time. They are the nicest people I've dealt with. Understanding, professional, listened to my concerns and answered all my questions. Awesome people. Definitely will go back. Thank you Dan for your professionalism and all the work you did to help me get my car! You are awesome!!! Service dept is also a great place, better than many others, very attentive and professional. Thank you Mercedes-Benz of Goldens Bridge. Awesome dealership and not pushy or overbearing at all.
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January 2024 by Toni Dozier
I have been working with Rob P for over a decade. Rob has always found me the best deals going for leasing. I finally got out of my lease in December 2023 . I was able to purchase my leased car and Rob P. got me a great deal to boot. It was a very merry Christmas for me.Also, on another note working with John Chipman has been quite a pleasure . He always helpful always make sure I have a loaner car. I have to say Goldens Bridge Mercedes has done right for me for the past 20 years. Thank you❤️
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January 2024 by Erin Lovett
Jim Sheppard sold my mother-in-law her Mercedes when she moved to the area and he was absolutely fantastic to work with! Very professional, extremely knowledgeable, easy to talk to, and honest. I would recommend him to anyone who is looking for their next vehicle!
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January 2024 by Adam Sternberg
I purchased a pre-owned GLB and I couldn't be more pleased with both the car and how I was treated at Mercedes of Goldens Bridge. They made the process as uncomplicated as possible. And their follow through after the purchase has been terrific.
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January 2024 by Fabjola Gogo
Valon at Mercedes Benz Goldens Bridge is absolutely fantastic! He made our vehicle purchase experience a breeze, with his expertise and efficiency. From start to finish, Valon guided us through the process, answering all our questions and ensuring we found the perfect vehicle. He's a true professional who knows his stuff! I highly recommend Valon to anyone in the market for a new vehicle or looking to lease. Trust me, you won't be disappointed! Thanks again, Valon, for making our car buying journey so enjoyable and stress-free!
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January 2024 by Sarah Bachus
The team at Mercedes Goldens Bridge is very friendly and helpful. Jim S is very knowledgeable and always helps me with my car needs. I highly recommend!
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January 2024 by Betsy Ronel
I have been a client of Rob Piero and John Chipman @MB in Goldens Bridge (Celebrity Motors) since I moved back. I’ve been a MB client for over 20 years. I’m loyal to the brand BUT I am super loyal to these 2 men who make me feel so cared for. They answer all my questions. They know me. I know them. I trust them implicitly. It’s so nice to know there’s one place in the world you can relax when doing business - and that’s with Rob Piero and John Chipman @MB Celebrity Motors Goldens Bridge.
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October 2023 by Vadim V
I have to say it was one of the best experiences to buy new car.Wednesday night i sent request for car i was interested in. Thursday morning I received a call from Jim and he confirmed car is available. At 1 pm i filled out credit application. Btw it took only 4 minutes. Just some very basic info. At 2pm i was approved. Same night i wired downpayment and everything was ready on Friday. But i didn’t have time to go pick up my car. I showed up on monday at 2 pm. All paperwork took only 1 hour. At 3:20 i left with dealer ship.No one tried to upsell me something useless. But the store manager shared with me his experience and make decision to get extra coverage for amg wheels.I highly recommend this dealership. They don’t play games with you, they do their work as they should. They really respect your time.I rate it 10 stars of five, but here is only 5.
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September 2023 by Jake Gonzalez
Best Mercedes dealership in the area, genuine advice with great service. Highly recommend to anyone around here. Nick in service was incredible helpful aswell. Also Benny!!!!!!! He’s the best!
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August 2023 by Ra F
Misleading Repairs and OverchargingUpdateWe have decided not to accept their credit for future services. We refuse to entrust our cars to a business that has lost our trust.I recently visited MB of Golden Bridge toaddress an issue indicated by my check engine light and diagnostic code. The possibilities presented were a faulty relay, which is a relatively inexpensive repair, or a faulty smog pump, which would be more costly. I brought my car in for a diagnostic, and to my surprise, I received a call informing me that a new smog pump, along with various filters and associated components, was required, amounting to a total estimate of $2,500. Additionally, I was informed about an oil leak and the need for a new battery, bringing the projected expense to $3,500-$3,700.Considering the age and mileage of my car, I decided against proceeding with the repairs and chose to pay the $200 diagnostic fee instead. Upon expressing my decision, the service representatives inquired about a suitable price that would make me reconsider. I proposed that if they could complete all the necessary work, including the smog pump replacement, oil leak repair, and battery replacement, for $2,000, I would reconsider. They agreed to this price.Naturally, I thought this was a favorable outcome. However, my satisfaction was short lived. When I collected my car a week later, it turned out that the smog pump was not faulty at all and did not require replacement; rather, it was the switchover relay that was causing the check engine light to illuminate. Notably, a smog pump part alone costs approximately $700-$800 at a local auto part store, while a relay switch costs around $50.Given that a new smog pump was unnecessary, the total cost should have been significantly lower than the previously agreed-upon $2,000. However, MB of Golden Bridge proceeded to charge me the full amount.This situation left me feeling deceived on two counts. Firstly, I was provided with inaccurate information regarding the need for a new smog pump, which led to unnecessary expenses. Secondly, despite the resolution being a much simpler fix involving a relay switch, I was still billed for the more expensive smog pump repair.I expressed my dissatisfaction both in person and over the phone, and I was assured that they would investigate and propose a potential solution. Regrettably, I never received a follow-up call from them.*Posting on behalf of my husband.
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August 2023 by Steve Nelson
Best Mercedes dealer I have ever visited. Thank you to Anthony Christiano in service for all the help with the repairs needed. The work was done quickly and I was kept informed throughout the process. Nice to work with a dealer that can be trusted.
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July 2023 by Dragan Anchevski
Great experience, very professional and honest without any additional or hidden costs. I came to see one car and recommended to my brother so we end up buying two cars. Both Jim and Victor were great sales agents that I’d be happy to recommend to any of my friends.
