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October 2023 by Mayur D.
Won't let me return item because system does not recognize product They wanted to check id for some reason
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February 2023 by Jamiroquai B.
The wait at the pharmacy is always atrocious however the staff is always helpful and courteous. The goshen location closes for lunch at 130 until 200, is be aware if that time if you are trying to be in and out.
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January 2023 by Catherine R.
This CVS is horrible! I have been using the pharmacy for the past 5 years and their service continues to get worse and worse. When trying to pick up prescriptions for me and my family members on numerous occasions ( after the time in which they said it would be ready) I have either been told it wasn't ready, they had to verify insurance approval, or that they are unable to get the medication. Maybe, before saying it's ready for pick up, make sure it is actually ready for pick up. If you are unable to fill a medication wouldn't you contact that person to let them know that information especially on time sensitive medication? Not this place! I have given them several chances and today was the last straw. After being told they were unable to get my daughter's medication and they had no solution for me, I called my dermatologist and had this medication called into Walmart instead. They will have it for me by tomorrow. They were thorough and courteous which I have never gotten from this place. Walmart may be further away but if the service is better, then I think it's worth the drive to not have to deal with such poor client service!
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December 2022 by Britanni Krauer
Very nice staff and the pharmacist was so nice when doing my Covid vaccine. I highly recommend this CVS.
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June 2022 by Gary S.
I hate that they do not have Internet, they have a pharmacy app but how are you supposed to use it if you can't get online? I also need to text family members while I'm there. It's pretty darn stupid. The staff is good, it's not their fault, they try. Hey management, are you listening?
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May 2022 by Jake K.
The pharmacy is atrocious. If you wanna wait in line for a half hour to hopefully get your prescription this is the place for you. They need way more customer service people than they have. Stay away at all costs
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May 2021 by Bridget Strong Olson
I have high hopes for the new store but the pharmacy still needs work- more consistent communication with customers, thorough follow through and less reliability on just computers. The potential is there.
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February 2021 by Eric R.
No love for CVS it seems! Who knows what the price of medicine really is because most of us simply pay the co-payment from our insurance and be on our merry way. I can't imagine paying full price for medication but unfortunately some people do need to pay out of pocket and I feel for them. This is your typical CVS with overpriced produce, over priced over the counter meds (e.g. Tylenol, etc) so there's nothing really to brag about this location. I am excited about the new local pharmacy that's opened up in the village of Goshen which I plan on fully supporting. So if you dislike this chain store be sure to check out the new local Cure Pharmacy in the heart of the village just a mile down the road.
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January 2020 by Gene D.
A lot of the bad reviews are due to CVS buying out the local Pharmacy: which was a wonderful personal store. I have found the local Pharmacist Kelly and Adriana very knowledgeable and helpful. The cost are actually less than the old Pharmacy. One complaint is the large bottles, which are literally 150% larger than standard. Which is a pain if you have multiple medications and need a lot of space to store the medications
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December 2019 by Meow S.
The store manager Mark is extremely creepy and has posted an old rape joke on his Facebook page. Shift manager ANNE with the blonde hair is a trouble maker and delivers unprofessional customer service and makes customers feel unwanted. Please do not shop at this location and support people who abuse their employees !
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August 2019 by Frances M.
This place is ridiculous, my medications are always different colors, shape and service sucks big time!!!
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July 2018 by Elaine M.
It is very important for a pharmacy to have staff that have common sense and intelligence. This CVS in Goshen, NY. Check out all the reviews, Corporate needs to make a change. Medicines are important, mistakes can be deadly. It's bad enough that our cars go through HELL getting there with the pot-holey parking lot, which is not there fault. D*** shits in the Village of Goshen are responsible for that one.
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June 2018 by Jeremy Davies
The store is clean inside but as for the outside, it’s disgusting, the lights illuminating the sign are either not working or just hanging. Show a little pride and make the appropriate repairs