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September 2025 by Allen White
Great little store if they don't have what you need they will get it for you
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July 2025 by Genevieve Hartman
Always get great service at Pro Tools. They know what they’re doing and have a great Rolodex of folks to recommend if you’re looking for specific services.
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December 2024 by Joseph Ryan
Always have what I need in stock!
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August 2024 by Kevin Garrison
When I need some tools or industrial hand tool, I call for Hank there, always gets the job done, always treated me good.
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May 2024 by Lucas Brown
Very friendly, great selection
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April 2024 by Darrell Mayers
I was referred by Makita. I explained that to them & they said we just send it back to the Manufacturer. He took a look at the chainsaw & explained what was wrong with it. Fixed It Immediately!!! I wanted to know what the cost was & he Declined to charge me. I Was Overwhelmed By EVERYONE'S Hospitality & Friendliness... I Will Be Returning For Any Repairs Or Purchases In The Future!!! Loyal Customer For Life!!!
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January 2024 by Sandra P
Bought a set of screwdrivers for my husband for Christmas. Placed the order on 11/27 to make sure I had it in time. Got an email that it was out of stock but should be available on 12/7. ok should still be plenty of time. On 12/13 I hadn't hard anything so called Protool who informed me it still wasn't in stock. Worried I wouldn't get it in time I canceled the order. They accepted my cancelation on the phone and the next day I get an email: We have received an update from our supplier (Snap-on/Williams) that your order is in process and cannot be cancelled. Your order should ship on or before 12/18/23.Tracking information, when available, will be provided.I wait, and wait and nothing. Never arrived for Christmas or the next days after. Sent them multiple emails about how they ruined this as I could have gotten it from someone else who had the item in stock but wasn't permitted to, horrible. They did refund my money but no apology or communication just a standard credit email from the company. Would not buy from them again. December 28th and the item was never even shipped. Terrible business.
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October 2022 by Paul Alfieri
They got it all . Thanks guys
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October 2022 by Shmily Goldstein
Great tool repair shop, friendly attitude
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October 2022 by Kevin Smith
Great place. Very knowledgeable staff and can get you most anything u need.
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July 2022 by Daniel Hoffman
Went there to pick up a pipe rack for my employer guys were extremely helpful very friendly would highly recommend doing business with them also nice to see a smaller business still there
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June 2022 by Robin Wyler
A great experience. Aaron in the paint dept was very helpful and a pleasure to do business with. I will definitely be doing business with Pro Tool in the future.
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April 2022 by the e-man
Always a great experience pleasant and always helpful except that guy Rich M lol. Joking great place and Rich is awesome always goes the extra mile
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April 2022 by Douglas Kent
Just bought a pressure washer. Good quality merchandise. Sales people very helpful.
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February 2022 by Biff McLuvin
Excellent place for professionals and homeowners alike. No intimidating "know it all salesmen". The staff here take the time to explain everything and answer all you questions. My new go to tool spot, especially for Sthil.