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November 2023 by RRR BBB
I've used their service department twice and both experiences were positive. My service was performed in a timely manner and the price I paid was less than what I had expected. I spoke with Service Advisor Daneen and she was very helpful. I will most likely use Healey Ford in Goshen the next time I need my truck serviced.
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November 2023 by JG R.
Amazing experience, great customer service! My sales person John Dana was friendly and made sure all my needs were met. Shay went over the entire vehicle to make sure I was comfortable with all the features. I highly recommend Healey for all your vehicle needs!
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November 2023 by Mike C
As soon as I sat in the drivers seat I knew I have found the right car. Test drive with Steve was fun. I really enjoyed our conversation and his company as he explained all the cars features. Made the entire process very easy. MJ in finance was great as well. He got me a good warranty plan on my Optima which made me more comfortable and confident with my purchase. I really appreciate the entire staffs help. Including the lady who called me back and set up an appointment within a half hour. I would recommend this dealership to anyone searching for a new or used vehicle.
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November 2023 by Nicole Alexich
I use Duo Leasing for all my vehicle needs and they happen to use Healey Ford to get their cars. The first ford explorer was a lemon but of course that was no fault of the dealer and it’s on the manufacturer itself. The following 3 Fords after have been perfect. Duo Leasing and Healey Ford were amazing in getting the job done and trucks I needed/wanted. Very efficient and reliable. Will definitely use them again and again.
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November 2023 by Erik and Brittany McGraw
I went in on a whim to look at a used car, Damian was above and beyond professional and courteous. The finance manager and him right off the bat gave me an amazing rate and a good price for my trade in. He was honest and down to earth. I would suggest this place time and time again now.
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November 2023 by Kathy Livingston
We want to give a big shout out to Kevin Cox and to Mike Ciardullo for making our car shopping experience the best we’ve ever had. As a retired couple, they helped us fit everything into a budget that suited our needs. Kevin was patient and understanding and very knowledgeable. Mike helped us fit our payment plan right where it needed to be. Also a big thank you to Shae for doing such a great job explaining our 2023 Ford maverick options to us. She was amazing.
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October 2023 by Nick B
Excellent service and really enjoying my F150 lightning so far! John Dana was very helpful on the sales side, Elijah made sure my financing lined up with my expectations, and Shea was super helpful in getting me set up before driving away in my new EV truck!
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September 2023 by George P
Always top shelf service. They are friendly and very nice to deal with including the entire team. I have been buying cars and getting service there since they opened up and have never been disappointed! Keep up the good work, thank you.
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September 2023 by Collin Kozak
Finance manager will not return calls. We had an issue a few weeks after purchasing a used car. We also purchased an extended warranty, however we were failed to be informed verbally that the warranty had both a deductible and grace period. They push those hard as a way to make money in a sale without providing a service.Now we paid out of pocket $250 and both our local dealership service advisor and myself have been trying to get ahold of the finance manager for days to no success.If you value good communication I would steer clear of all Healey brothers. dealerships. If you don't mind going to voice-mail, go ahead and buy a car from them!Our salesman Jeff was great, but the fact a finance manager can't return a phone call taints our experience.
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September 2023 by bayuzhuo bayuzhuo
I have purchased 4 trucks and 2 Mustangs here. I have never chosen others because the sales staff, financial staff, and after-sales service staff here are all super good. Eli, Kevin and Jessica are all funny and friendly. Professional and patient people, I like them ??
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September 2023 by Justin Kotzker
They were very helpful and very kind to me in being a first time buyer. Kevin Cox was very helpful in determining what would best suit my needs and listening to any questions or concerns I had. Not to mention the speedy process in which it was handled. Thank you for all that you have done.
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August 2023 by Priscilla Z.
Awful place. Please do not buy a car here. The day I bought the car the fiancé guy MJ was condescending and frankly a bit sexist. He was speaking only and directly to my boyfriend who WAS NOT purchasing this car, I was. He was laughing and brushing off all of our questions as if he was too good to give us a real answer (truth is, he has no idea what he's talking about.) He messed up my paperwork and transaction and while I was away on a business trip I was getting left threatening voicemails from Mr. MJ about how they were going to have to report the car stolen. The car I had just OVERPAID for anyway. The dealership took no responsibility for this man's mistakes and said "we're just a laidback place and some people love MJ and some people hate him" that's it?! He's definitely related to somebody there and can't lose his job even if he's awful. Please just save yourself the headache and go somewhere else.
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July 2023 by Dorothy Boice
Amazing service from the whole Healey Ford team! The sales team was especially very accommodating and answered all of my questions very openly and honestly while going through the process of test driving, financing my new vehicle, etc. They even followed up days later to make sure I knew if I had any new questions they'd be happy to help or give me resources. I'm incredibly happy with my new car and the service provided, if you're looking for a new or certified vehicle and hoping to have a one stop, stress free experience, this is the place to go!
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July 2023 by leotreto
Everyone was professional and courteous. I never felt like I was being lied to or manipulated in anyway all my questions were answered and the presentation of the vehicle was done in an exceptional way. My salesman angel was great to deal with.
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July 2023 by Seth Brown
We went to buy my retirement gift (F-150) and was greeted by a very nice young man, Jeff f/Lincoln. It took us three visits before we decided to make the finial decision. Jeff assisted us every step of the way. He was very patient with us and very informative on the products. After the purchase we were introduced to Shay the customer service rep who explained all the dashboard functions and how to work them. This girl knows her job and does it well, we appreciated all the patient she had with us. It like teaching Old dogs new tricks. They have a wide variety of vehicles with all the bells&whistles or not and a variety of color choices. If you're looking, you'll surely find the perfect fit for your needs here. THANK YOU HEALEY BROTHERS
