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February 2024 by Kristina Polini
We went to the Goshen site. The wait wasn't that bad. The lady who took my daughter's blood, was very very nice!
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November 2023 by JENNA SWEETS
I am taking the time to write this review and hope it is shared with the Quest Monroe NY site and the employee Tawanna. I had my labs drawn today. She was quick, efficient, friendly, and professional! Best at her phlebotomy skill. No pain and great technique! Keep shining! As a doctor I will definitely be referring my patients here!
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November 2023 by Danielle Kupetz
They have lost two of my employees urine test results over the last two years. Super frustrating, I’ve wasted payroll over it plus possible good help due to massive delays in getting ahold of results at this location
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May 2023 by Gina Floryan
Had a very positive experience at this location the other day. I had an appt and still had to wait but nothing too crazy, it’s very clean and well run. Erin was my lab technician and she’s excellent at what she does, I highly recommend asking for her , especially if you’re a difficult draw.
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May 2023 by Krystal Boughen
The reviews on Erin are on point. I am TERRIFIED of needles and only did blood work once. The 2 other times I tried my blood didn't flow, they couldn't find a vein, it was super painful. But Erin made it so it didn't hurt really AT ALL! HIGHLY HIGHLY recommend Erin! She is so kind as well, quick and painless! If I need bloodwork again I know where I'll be going!Quest, you better give this girl a raise! Because it's deserved! She's changing your reputation!!
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April 2023 by Ryan Stauss
Erin is the best!!! I have never had a positive experience ever with drs hospitals....etc.... Erin made the visit fast and easy and was fantastic with my son getting the blood work. I drove 30min to go to goshen because of better reviews than the one near newton (which i can confirm is HORRIBLE). Erin made it a fantastic visit and now my little guy is no longer afraid to give blood!!!! Thank you Erin. I hope your manager reads his google reviews because you deserve to be the head nurse there or a percentage owner there. BTW....the qr code paper was very blurry. My camera would not scan your qr code for the review.
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March 2023 by Alicja Andruszkiewicz
Absolutely horrible! Do not bother to go there as a walk in. You’ll spend the whole day waiting around. I waited with a child for over an hour and never got seen. Why even offer an option to walk in? The two ladies that work there on Saturdays are simply robots that won’t accommodate a child.
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February 2023 by Jeanne Bingaman
To all the Phlebotomists at this lab, especially Erin, THANK YOU ALL!For a person with RSD/CRPS, venipuncture is torture especially if not done properly. The pain can last for hours. A butterfly needle along w/gentle precision, care and empathy means the world to someone w/my disease. {The nerve fibers in my brain send pain signals throughout my body 24/7.} The wind, a cat scratch, a cut, banging into something, all things most people could shrug off, hurt me for hours. Now imagine blood being drawn. Trust me, these women know how to draw blood!In 4/2020 I had Covid/became a long hauler w/heart and hypertension problems. Developed Lupus. For 1.5 years my immune system has now been completely shut down due to Lupus meds. These caring, “Front Line Workers” have kept me not only SAFE for years; but sane through my darkest days and have intuitively saw the pain above the mask and in my eyes. That alone should say how incredible and grateful I am for all they do and who they are. There’s nothing like being sick, having to constantly be pricked; yet have one of these “Angels” call your name with an obvious smile in their eyes above the mask ?
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January 2023 by Kaitlyn Sternemann
Erin was fantastic! I have tricky veins and I usually get stuck multiple times, especially in cold weather. She had no problems at all locating a vein and taking blood. I was in and out in 10 minutes and it didn’t hurt at all. I’m very impressed, I won’t be going anywhere else for blood draws from now on!
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January 2023 by Charlotte Forshaw
Always have a positive experience at Quest in Goshen. Phlebotomists are always successful the first try when drawing blood. I am very difficult to get blood from so I really appreciate their skill. They are always pleasant.
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September 2022 by Shawna M.
There was no one at the desk to welcome us or ask questions to. The place was unsanitary and dirty. The phlebotomist was very nice though. I don't know if I would go back to this place though because of how dirty it was
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September 2022 by G
Please don’t go here. Staff is very rude and not accommodating. They forgot to draw a lab last time I was here and then when I went there again, they told me I need to call my doctor to have them reorder it….they also locked the doors at 3:50pm, despite hours of closing at 4pm so when I had the doctor on the phone at 3:55 pm they simply looked at me from the window and ignored me. Horrible place. One would think those who work in healthcare would have more of a heart and be kind, considerate and more accommodating.
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September 2022 by Jennifer Stafford
Today was my second attempt to have blood work done at the Goshen location…I arrived at 11:50 and the door was locked I tried knocking then banging on the door to get someone’s attention inside. We knew someone was still inside because we could hear them talking. I went next door to a doctors office to see if they could help or call over to them but unfortunately they didn’t have a direct phone number for this office. The doctors office said this happens frequently with that lab. I tried again knocking with no success. I then waited outside directly in front of the building maybe 40 feet from the front in my car and at 12:03….yes 12:03 a bald man with a goatee came strolling out of the Quest door then passing in front of my car wearing a Quest shirt and proceeded to get into a Mitsubishi SUV !!The website, call center and sign on the Quest door says they are open till 12:00 Quest should hire employees that will work the hours that Quest is open as well as the hours they are hired to work. As a patient/customer this is a huge inconvenience as well as a big disappointment…..Quest Corporate needs to do something…this is so wrong in so many ways. Don’t waste your time…find a different Lab….I already did!!!!
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August 2022 by Y
Please don’t go here. Staff is very rude and not accommodating. They forgot to draw a lab last time I was here and then when I went there again, they told me I need to call my doctor to have them reorder it….they also locked the doors at 3:50pm, despite hours of closing at 4pm so when I had the doctor on the phone at 3:55 pm they simply looked at me from the window and ignored me. Horrible place. One would think those who work in healthcare would have more of a heart and be kind, considerate and more accommodating.
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August 2022 by kristy rafferty
I’ve been here a couple times now. Staff is always friendly professional, quick and efficient!
