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February 2023 by Michael W.
Russ is the guy you need to talk to hear! Very responsive, polite, and best of all gets the job done! He helped me out on 2 different occasions regarding my 2020 Chrysler 300 S!
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October 2022 by Jamie Dash
Please stay away! Leana is highly unprofessional! Their management team is HORRIBLE! I can complain for days about this service department! Also, I was picked up in another customer’s vehicle. Don’t leave items in your vehicle! They order wrong parts and keep your vehicle without communication!
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March 2022 by George Rubio
I enjoy going there every time
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November 2021 by Jovante Q.
They sell used cars that has problems.If you decide to go there,make sure to bring a mechanic to see what's going on with the car before you make a purchase there. Till this day I'm taking off of work to get my car fixed and it's ridiculous.
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August 2021 by Yolanda A.
My sister took her car to this business for an over heating. The establishment kept the car for 3 weeks. My sister had to borrow cars to get to and from the hospital where her husband was on his death bed. On 8/5/2021 he lost his battle with cancer. The following day when she called to ask if her vehicle was ready, she got the run around by a rude receptionist, and a not professional manager. To my sister's surprise she was quoted one price of $1,400.00 then quoted another $1,700.00. Upon arriving to this garage, and informed the car would be there it wasn't. I had to call the police to intervene. On top of this my sister was not given an itemized repair bill. She was told she couldn't have one. Today Sunday August 8, 2021, the car over heated again. Losing a loved one of 32 years is horrible. Having an establishment of this sort is take advantage is adding salt to an open wound. My sister has not been able to attend to my brother in law funeral arrangements.
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May 2021 by Xklucive2
Since I bought my truck from Masters iv been taking it here for service and they're courteous, knowledgeable and iv had great experiences with them.
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April 2021 by Rezwan
Cordial service
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November 2020 by Erik Martison
Norm's the man
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September 2020 by Justina Piggott
Beware of this dealership they will sell u a car with problems mines was a sunroof that didn’t work motor was done on a bmw that there service knew it could not fix then sold me a useless 3,250 warranty DOWC beware they are crooks to. My learning lesson just trying to help other s from making the same mistake.
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February 2020 by xklucive Tyler
Courteous, quick and accommodating!!!
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August 2019 by Paul Q
Great service
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August 2019 by Jennifer Velazquez
I was trying to reach someone and the call was being forwarded to this business. A man answered and was beyond rude. Screaming and yelling at me asking me if I want a price. He was obnoxious and disrespectful. As a business, you should have some etiquette and some manners! Be careful who you speak to like that because there is something called ONLINE REVIEWS and I will go online and let everyone know how poor your service is. I clearly tried to explain to you that someone is forwarding calls to your business and instead you yelled at me and refused to listen and deliberately hung up the phone on me. I should report you to the BBB! Horrible customer service!
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April 2019 by Sheila J.
Now known as European Masters (MBenz authorized service center). These guys are professional, honest and fair. Stop paying dealership pricing for your Benz maintenance.
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December 2018 by Basim Quadir
Unreliable
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October 2018 by Bajan Knight
Very customer friendly.
