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March 2024 by Margaret Bond
I am VERY PLEASED with the Le Vian staff!I purchased a pair of earrings and matching pendant in 2007, but only received the COA for the earrings, as the pendant was purchased at a different store.I contacted Le Vian in February 2024 - (yes, 17 years later!) to inquire whether I could get a COA for the pendant. They were very accommodating. I provided the receipt and photo of the item, and the COA was issued in a timely manner.THANK YOU, Le Vian Customer Representatives for your excellent, timely and professional assistance!
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February 2024 by gloria baier
perfect so helpful. Thank you
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February 2024 by Pamela R. Williams
I own three Le Vian rings and just recently (yesterday) purchased a fourth ring. I contacted Le Vian via text message on Sunday to request my certificates of authenticity for the three rings. They promptly responded on Monday; however, my address was incorrect on two of the certificates, which was corrected on Tuesday. By Wednesday, I received the three certificates error free. I appreciate them working diligently with me while responding to my request.
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February 2024 by Dorothy Retta
Levian did an Excellent job restoring my ring purchased approx. 13 yrs ago. It looks absolutely Beautiful. My only issue is that Zales requested that I Not bring it to them. Levian requested that I take it to Zales. Zales wasn't too pleased that they weren't repairing. This ring perfectly restored and Levian I thank you very much. Thank you very much and I wouldn't trust this ring woth anyone but the maker, Levian. Dorothy Retta
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February 2024 by Carolyn Bertram
Long time collector here ... I wanted to return two pieces for repair under warranty. I wanted to insure them, and send them to LeVian myself, instead of having to take them to the retailer. LeVian did not cooperate with me on this, and I am quite disappointed. After all the money I have spent with these people over the years, and the loyalty I have shown to the brand, I expected more.Extremely disappointed.
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February 2024 by Kelley Keenan
I have always loved LeVians jewelry! I lost a piece that I absolutely adored and I took a shot to ask if they still have it and they do! Super thrilled and they got back to me so quickly!
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February 2024 by Lorenia Torres
Representative has been very helpful
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February 2024 by Jennifer Kehtel
Very helpful in getting me copies of my certificates of authenticity:) easy to contact and quick response time! Not to mention BEAUTIFUL JEWELRY !
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February 2024 by Angela Nanney
I used the chat feature to get help with information for a ring I am considering purchasing as a resale. The rep was able to confirm the style of ring & even provided me with a spec sheet showing all of the characteristics & suggested retail price. All a very big help!
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February 2024 by Peter Woodfield
I needed info of an item we own but we did not know what stone weight it was. They came back with the info within 1hr of contacting them. Very great service.
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February 2024 by Cynthia Murray
Good respond timing and resolved issues quickly.
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February 2024 by Jacqueline
I didn't purchase anything but the chat assistant was great! I happen to reach out after business hours. Someone responded to my question early the next morning. The assistant was informative and pleasant. Thank you.
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February 2024 by Dawn
Very good to work with . Love the jewlery and customer service is great
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February 2024 by Gail Riegger
Received my ring after it was sized you would never know that it was size it's so beautiful it's lovely very happy
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February 2024 by Dee Bolingbroke
Beautiful rings. However 2 out of 4 of my rings the bands have cracked. One ring 2 times and one ring once. Will never buy anymore. Expensive rings and low quality metal. No more for us.