Public Storage in Great Neck offers a straightforward and free reservation process for various storage unit sizes, often accommodating same-day appointments. The facility is noted for being clean, well-maintained, and secure, providing peace of mind. Customers can use the online eRental option to skip the counter and go straight to their unit. The staff receives consistent praise for being helpful, knowledgeable, and attentive, carefully listening to customer needs and thoroughly answering all questions. Their assistance makes the rental experience smooth, quick, and stress-free. Many reviewers highlight excellent service and highly recommend this location for reliable storage solutions.
I stopped by Saturday evening and was very impressed with how clean the facility was. Oscar was great he was incredibly helpful even though they didn't have the 10 by 30 unit I needed. He personally recommended the Port Washington location to find that size. Excellent customer service.
May 2026
I visit my mother's unit at this location frequently, and I always look forward to seeing Aaron. He is an absolute doll! His smile is always a great sight when we visit, he is incredibly polite, and he always takes the time to answer our questions. Excellent customer service thank you for making every visit a pleasant one!
June 2025
Great service, price was right, very friendly and helpful. Highly recommend