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March 2024 by Melanie Shear
David was very helpful with two of my phones . calm and clear. Thank you
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March 2024 by Jeffrey L G.
Excellent service. David was knowledgeable, helpful and fast! Thank you. I would definitely recommend going here.
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February 2024 by Tiana Hakimi
I had a wonderful experience with David at this Verizon location. After purchasing a new phone he helped me transfer all my information to my new phone and set it all up. After leaving he even helped me over the phone when I had more questions. I would highly recommend using this Verizon store.
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February 2024 by Steve Santos
David is so patient and knowledgeable.Great store.
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February 2024 by JoAnne Alter
David exemplifies outstanding customer service. He took care of everything related to my getting a new Samsung 24 phone. (He carries both iPhone and Android products.)Even though I arrived near closing time, he started transferring the data from my old phone to my new phone, and gave them both to me to continue the transfer at home. He also went through the available Verizon plans and advised me on which plan would be best for us.The next business day, he quickly removed the old SIM card and deleted everything on my old phone. The entire process was fast and seamless.Over the years, I've been to a number of Verizon stores. Not one of them--and especially not the Verizon store in Manhasset-- came close to offering the level of service that David provides.
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February 2024 by JoAnne A.
Before I went to the Verizon store in Great Neck, my experience with Verizon stores (including Manhassett) was characterized by waiting for a half hour to be acknowledged, rude staff, incorrect information from first technician requiring someone else to step in, and general disappointment. Last week I went to the Verizon store in Great Neck. The experience could not have been better. David is extremely knowledgeable, courteous, and helpful. Switching to a new Samsung 24 phone (he carries iPhone and Android products) was effortless and smooth. David also advised us on which Verizon plan was best for us. I recommend that anyone having issues with Verizon equipment should go directly to the Great Neck store and save themselves a lot of time and aggravation.
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February 2024 by ANA DE LA CRUZ
Came in on a very busy day and David was very polite and took time to attend to us as well as everyone else that walked in. Was very professional and very kind. Would highly recommend
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February 2024 by romy rhymes
Great service. David is the best! Very friendly and helpful.
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February 2024 by Joshua Reiss
David was extremely helpful yesterday when I went to replace my old iPhone SE. We quickly decided the best phone for my needs and I was able to qualify for a meaningful discount and walk out with my new phone to transfer the files and get back to my day.
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January 2024 by Michael Hakimi
The service and attention to customer needs are exemplary. Made the process of transferring from another carrier to Verizon seamless and a breeze.
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December 2023 by Alessandra A.
I came to this location in hope of switching carriers - walked in during the afternoon to an older gentleman on the phone. The store was empty. He nodded at me and continued with his conversation for the next 5 minutes. As he was hanging up the phone, a woman came out of the back and sits at the table, I realized he must be helping her - thats ok! What's not ok is he never said one word to me hahaha he turned his back to continue helping her so I left and won't be back! A "how can I help you today?" "Can you give me 30 minutes to wrap up with this customer" would've helped.
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November 2023 by elana soleimani
David and his entire staff is amazing. Always attentive and patient. I would come here even if it wasn’t my local store. It’s a gem of a store.
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September 2023 by Robert Klein
If you’re tech challenged, you’re in luck! This is the place to go. Make sure to speak to Anthony, you’ll be thrilled you did.
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August 2023 by J.J. Kerr
Anthony is extremely knowledgeable and helpful. A great experience overall. Can’t go wrong between Anthony and David.
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August 2023 by Clare Haber
Anthony was terrific each time I came in. He was patient, reassuring and so very helpful. I would recommend him and the Great Neck Verizon to anyone who needs their hand held dealing w/ technology!!