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July 2023 by Cold 2.
Not enough staff to slow every time I come over here is the same thing I drive a half an hour for nothing, so just wait to make a deposit
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March 2023 by Google user
Extremely poor customer service. What is the point of paying to the employees of this brand if they can’t do anything more than an average ATM. They should keep the ATM only because that’s the only thing that works there. If I need help they just tell me to call a number but they don’t move a finger. I reported a lost cashier check they didn’t help. I had to go to another wells fargo branch to get assistance.
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March 2023 by Daniel Chavarria
Extremely poor customer service. What is the point of paying to the employees of this brand if they can’t do anything more than an average ATM. They should keep the ATM only because that’s the only thing that works there.If I need help they just tell me to call a number but they don’t move a finger.I reported a lost cashier check they didn’t help. I had to go to another wells fargo branch to get assistance.
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January 2022 by Marilenna Haag
Horrible service. Don’t even come 2 minutes after closing they WON’T open the door. Needless to say their hours are wrong on the window!!!
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January 2022 by Robert Stehl
Absolutely horrible service. Refused to let me speak with the banker, kept coming up with excuses as to why i couldnt.
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September 2021 by Daniel A.
Hours aren't long but the people who work here are very nice and the bank is clean. I hardly ever see it crowded now with covid rules in place. The atm has never given me any issues. I just wish the bank was open for longer hours on the weekend.
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February 2021 by Soo j K.
I went into the Bank right before they were closing and Private Banker Eugen was super nice and helpful. Not sure why this bank has poor ratings. Next time, just talk to Eugen. Very good experience, thanks!!
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January 2021 by J S.
Zero stars if that is an option. Ridiculous lines with limited tellers and bank managers who don't really move the lines along. Not sure why they're still in business.
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January 2021 by P Gates
I’ve been banking here for several years, and have found the staff friendly and helpful!
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January 2021 by Catalina Oliva
(Translated by Google) It's not 24 hours (Original) No es 24 horas
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July 2020 by R. A.
I've never felt so disrespected by a bank employee. I won't mention the name of the very rude employee who "helped" me and my husband open a shared account, because this employee deserves to be fired but I'm hoping this review will only lead to him being reprimanded. I've opened accounts at other banks, and I've never been pressed to answer WHY I'm choosing to open an account there. When I stated that it was because of the excellent service I've heard they provide and because a close family friend also works at Wells Fargo, the employee went on to say "well, a lot of banks provide great service -- but why do you want to open an account HERE?" Uh, what? When he realized I was getting annoyed, he made up a BS excuse for his inappropriate questioning and said that "a lot of my customers complain about us because this branch is far from where they live, and then they get upset when they can't get their banking done because we're closed." LOL. Oh, ok. So you had our best interest in mind, eh? Unbelievable. Then he insisted that I can't be listed as a joint account holder because "my credit is poor". More LOL. Buddy, if that was the case, why was I able to go home and add myself as an account holder? Pathetic. If you're not in the mood to help and welcome a new customer, then maybe you shouldn't be employed there. I hate sneaky liars. Never going here again, and neither should you!
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August 2019 by Cherry BlckDS
(Translated by Google) That woubada of cashier is inside and of closed passage, pure lies about which it is open 24 hours.
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May 2019 by Vida A.
Very poor customer service. Not sure why this place is even open. Definitely, needs a change in management. Only see the tellers working.
