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October 2023 by Mhd Saleh
I don’t know why people complain about this place very nice people easy and fast
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September 2023 by StasiNYC
I can't believe this place is even a bank. I walked in there was only one banker there talking to a couple and only one teller. I walked up to the teller and asked her where I can sign to speak to someone and she said that you have to make an appointment online. I asked her if this bank accepts people that just walk in without an appointment and she said no, you have to make an appointment online in order to speak to someone
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April 2023 by G jeff
now i undertand why this branch so slow.that banker really don’t know how to open the account for customer.i called customer service they told me i don’t need bring those ducuments.i think the banker S A just try to make this branch close down soon.
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February 2023 by P. R.
Avoid this branch. They don't care to the customers and rude. Terrible service.
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February 2023 by Brendan Lo
Did not let me open a bank account..
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October 2022 by Steve McKendry
I don’t know why there are bad reviews for this place. I was treated with the utmost courtesy while opening a new account. The process was quick and easy. The bank personnel were all personable, knowledgeable, and professional. Highest accolades to branch manager Tiffany and representatives Wendy, and John. Big thumbs up…!
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September 2022 by 민경훈ᄅᄋ만찢남
THEY ONLY LOOK AT THEIR PHONE!!!! THEY DON’T PAY ATTENTION TO THE CUSTOMER
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August 2022 by Serina Li
The staff there are very nice, caring and professional. I just have their 2% cash back reward card, and tried to make a payment. My first time in this branch. A teller asked me if I have their app, he could help me set it up so that I don't have to come in to make a payment. Since I was making partial cash payment, I was saying maybe next time, and I appreciate him letting me know such option.It was in the 90s out and inside the branch was cool, I started coughing for no particular reason. The branch manager offered me water, and the teller lady offered me lollipop. I was all better after that.The branch manager explained the grace period for the credit card information. And their 2% cash reward card is very good, gets me $200 rewards after some money spent anyway, and has certain period interest free, which I was not sure for how long, and the manager said that he could not find out from the computer, I need to call the credit card company. All and all, they are helpful, kind and professional. I would strongly recommend this branch to everyone.
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July 2022 by Robert Cousins
I have sufficient monies in my account. I paid a contractor by check on the 23rd of June! What a travesty that they will not honor check on their end to chase. People, take your money OUT. Don't let critical business transactions get railroaded by unscrupulous banking practices polished over with excuses and post-COVID bureaucracy!
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June 2022 by Joshua Diaz
Horrible service. They closed my account and froze my money without any reason or notice to me.Every time I call I get jerked around. I showed up to complain they did nothing to get me my money back it’s been about 4 months and nothing has been resolved. 1800 number is useless and the managers here can’t give me a straight answer.
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June 2022 by Madeline Yang
Friendly staff and quick responses. I like TD bank , low maintenance fees and cost .
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March 2022 by Honey_drops K
Give Wendy Williams access to her hard earned money
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September 2021 by Daniel A.
Hours aren't long but the people who work here are very nice and the bank is clean. I hardly ever see it crowded now with covid rules in place. The atm has never given me any issues. I just wish the bank was open for longer hours on the weekend.
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June 2021 by L Kash
Worst bank. Horrible customer service. Takes 1 week for a standard check to clear through. Don't waste your time opening an account. Go to chase they are much better.
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March 2021 by Amanat Cheema
I wish to give 0 star
