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November 2021 by Serif Kurtovic
212 service.Good people. I always find what I was looking for.Whole crew is great Greece and Henrietta store.
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May 2021 by michael lebowitz
I purchased 5 Daikin split heat pumps systems from Brighton Location of Ferguson Plumbing Supply.An expenditure of over 12k.This spring one unit stopped functioning. My HVAC contractor informed me that the condenser needed to be replaced because it had a gas leak that couldn't be repaired. I immediately contacted Daikin and they informed me that the unit was under warranty and that my suppler Ferguson would arrange to replace it. I called Ferguson and they gave me the name of 2 HVAC contractors one of which I had to use to check out the system. I had to wait 2.5 weeks to get thier HVAC person to check the condensor.Thier recommended contractor couldn't find the leak. I had to pay my contractor to go back refill the unit with gas and take a video of his gas detector going off because of the gas leak.I then contact Ferguson again and spoke to them about the warranty. They said they would get back to me. No one called back. I called again and they told me they no longer handle Daikin and cant help me. At this point 6 weeks have gone buy, I have paid my HVAC contractor for two service calls,and thier recommended person for another service call.They were fast to sell me the equipment for 12k and now wont stand behind it.I wouldnt use Ferguson Supply if you want reliable service and additionally I would suggest that you avoid Daikin Products.
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December 2020 by Barbara Gunther Cattalani
My husband and I went to Ferguson to choose a new toilet during a remodel in our home. We were a little out of our element, trying to coordinate with a local plumbing service. We received outstanding customer service from Lou. He went above and beyond to make sure we had all we needed for installation and that we were satisfied. He was friendly and knowledgeable! I would recommend Ferguson to anyone!
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July 2020 by James Labarr parulski
These guys are the best hands down
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May 2019 by Scott Stauber
Always a great crew to answer all your questions. Usually have what you need. Great line of products. A good alternative to the orange and blue big box stores. These guys gave the answers weather your diy or pro. Go see em!
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March 2019 by Andrew
Lou was extremely helpful. I will definitely be back for future needs.
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July 2018 by YouTube Channel 22
very Helpful Staff
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April 2018 by Bradley Rudgers
I went in for some plumbing left with stuff I went in for and lunch great guys
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March 2018 by Dan Lavell
I was having problems with hot water heater not getting hot. I thought it was time to replace the heater. They listened to my issue and said it sounds more like the gas valve. This is about 1/4 the cost of a heater. I took their advice and it is working great now. This is why I keep going back they know their stuff.
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February 2018 by Jeffrey Hand
One-stop shop for plumbing supplies, both private and contractor. Very helpful.
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January 2018 by D G
Lou knew exactly which parts I needed, had them on the shelf, showed me how I'd use them to fix my problem, and all for under $20 :)
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September 2016 by Jeff Bird
Lou was extremely helpful with helping me to replace my main water shut-off valve. He offered multiple solutions and clearly explained and also demonstrated how the task needed to be done. I will no longer shop at the big-box stores for my plumbing needs. The knowledge, selection, and pricing are far better than anything you will find in the big-box stores. I can't recommend this place enough.
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July 2016 by ben gustafson
Two great experiences with getting parts here as a homeowner. Very helpful staff in a great place to run in the contractors will give you a couple tips.