Petco is a dedicated health and wellness company focused on enhancing the lives of pets and their owners. Located at 2373 Ridge Road West in Greece, Petco provides a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the full-service grooming, veterinarian services, and pet adoption services available. The staff is described as highly qualified, with many positive mentions of specific employees. For instance, one employee known for his expertise with frogs and turtles is praised for his patience and humor, making visits enjoyable for families. Another associate is recognized for going above and beyond in helping customers find the right flea and tick options for their pets. Although some customers mention long wait times, many express overall satisfaction with the service and care provided. Online shopping options and in-store pickup are also available, making it convenient for pet parents. While one customer had a less favorable experience with customer service, the general consensus is that Petco is a great place for pet care and supplies.
I was in a bind today and called Petco in Greece, NY. I was connected to Dalton who not only went above and beyond to answer my questions, but when I went into the store to pick up the gate, continued to provide amazing customer service. It was refreshing to have an employee who took a genuine interest in helping me solve... read full comment
February 2026
Staff was extremely helpful in letting me know that they could match Petco’s online price (which was $3 less than the amount that showed on the shelf in-store)!!
February 2026
The employees and the manager are beyond nice and helpful
