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February 2023 by Norman Donahue
Great place!!!!
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January 2022 by Bill H.
I called the NBT branch in Greene the morning of 1/18/22 to find out what I needed to open up a checking account. Was told what I needed and I replied "ok, thank you, I'll be down sometime today. When I arrived at the bank I saw a huge sign outside the door stating "lobby by appointment only" Are you kidding me? I called from the parking lot and spoke to the same woman. I asked her why she didn't tell me I needed an appointment when I called earlier. She told me that all there branches are by appointment only due to multiple robberies at other NBT branches, and I guess I was supposed to know that. Funny, I was able to walk right into SFCU and open an account. I'm sure it's a sign.
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April 2021 by THEODORE SLATER
This is in a very small town and it's great for an nice town and new business that is going to have here
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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October 2017 by J S.
Regular bank. Tellers are all quite friendly. Small town feel. I know I've been indoctrinated to think local credit unions are the friendly local bank where you should go but this branch feels exactly like that. You walk in here and not only does everyone appear to know each other but everyone is greeted with a warm smile. I cannot say enough about how nice it is to work with the Manager, Cindy, she is quite delightful and a pleasure to interact with. She alone made this review go from a 4 star to 5 star review.
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July 2011 by A Google User
Horrible service mean people and they steal your money
