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June 2023 by Rachel Park
I called this place for information and to get service. I called a week ago and the woman who answered the phone, Ms. Reuben, didn't speak English very well, didn't understand what I was saying, and kept putting me on hold for almost 40 minutes. However, I was patient and smiled and gave her all my information, but I waited for a week and heard nothing back. I called again today, Saturday, a week later, and the same person answered the phone and repeated the same things I had asked last week, over and over again. She asked me ridiculous questions like "I have someone else's reservation on my account, do you want this?". I really couldn't understand her behavior and asked her to switch her supervisor, but she was adamant that she would never switch. I don't know who else to talk to, so I ended up posting this Google review. I have never received such bizarre and offensive service from anyone in my life.
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August 2022 by Roni Jenkins
This place is terrific and extremely helpful. I take my pool water in to be tested every few weeks- the staff (especially Jenna) is friendly and knowledgeable. I had gone to a different pool store for advice and that store wanted me to spend hundreds of dollars in chemicals I didn't need. I went to Leslie's and they saved me hundreds of dollars and my pool was back sparkling in a fee days because of their advice. Other pool stores may have chemicals that cost less, but you get what you pay for.
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May 2022 by julie gould
I test my water regularly here, they are honest and never oversell products.
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April 2022 by Reuben Seguritan
Phil was very helpful and accommodating!!I was supposed to be charged for the repair of my Polaris pool cleaner but when I picked it up, Phil said that he found a way to fix it without replacing any parts.
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July 2021 by Norman Ingles
Workers are careless
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July 2021 by Barbara L.
Excellent experience yesterday as Will was exceptionally helpful knowledgeable and thorough- would highly recommend Will If you have questions or need a second opinion apart from your expensive pool company.
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May 2021 by Ewelina M
I ordered chlorine tabs online and received notification that I could pick them up in the store when I arrived I was told the chlorine tabs are out of stock and they will have them back in a couple of days and I will get a money return. Make sure you call them before make an order cause their system is a joke.
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November 2020 by Jesse Goldstein
I ordered through amazon a patio heater.the heater didn’t work I called manufacturer ( their instructions pamphlet says” don’t return to store)I spoke with Jason he said it’s the burner we send veto a new one. New was didn’t work either . Jason said they will send me a full refund check . Never came. I called Home Depot corporate office they are fantastic. I brought it back to them a got a full refund. So I called Leslie pools and bought one they are do nice professional and I love my patio heater I bought from them
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July 2020 by Top Reviewer
Free water testing, but young salespeople give inconsistent information. Prices are high.
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July 2020 by Mehran Kohanim
Very helpful and accommodating
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July 2020 by David Krell
good selection
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May 2020 by S F
Awesome location. Really amazing customer service by Chris DeFeo. He really was knowledgeable and extremely helpful!!!
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May 2020 by Carolyn M.
Needed pool supplies and a new robotic cleaner during these crazy pandemic times. The folks at Leslie made everything very safe and easy. You don't leave your car and an employee (masked and gloved) comes to the car and asks what you need and they load it in your trunk. Chris was the one who helped me and was super helpful!!
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August 2019 by Rich Kallos
Giving these guys 5 Stars isn't enoughThey are very helpful and their manager Phil is awesome, he is too good to be true. He saved me a lot of time and money but more important he saved me from hiring a pool company to fix my gunite pool.
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July 2019 by Ken Cooper
Great service!
