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January 2024 by Michelle Vazquez
Salesperson Ryan was such a pleasure to work with! Definitely ask for him! Excellent customer service. Understood exactly what we needed. We were in and out. Smooth process and he speaks Spanish!
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January 2024 by Donald Ng
This review is for their service dept. I went in for first service in November and they recorded my distance to empty as the odometer. No issue right? Just call to fix it? Nope after 1.5 months after calling and being promised it’ll be changed… nothing. Still reflects 229 miles on the service record. So basically the guy checking it in, the service manager, and the tech all didn’t check the paperwork at all. Unacceptable
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January 2024 by Moshe Rayhanian
Joni from Penn Toyota was great! Was easy to communicate with, got our favorite car in the color we wanted and really worked to please us. She was a true please. Thank you, Joni
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January 2024 by Tom Lynch
When I decided to buy a new Toyota I contacted a friend of mine Tom Carbellano in the Penn Toyota service department to see who I should talk to in the sales department. He put me touch with Luis Morales who walked me through all of the options for my Corolla.I just recently took my car in for my 1st scheduled maintenance and Kevin Carr the service advisor was very informative about what the service would include.All around 5 stars for Penn Toyota a wonderful dealershipTom L.
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January 2024 by Ashley
This was by far our easiest car buying experience. Joni at Penn Toyota really helped us narrow down our choices and was able to get the only Toyota Grand Highlander in the inventory. We are very happy with the whole experience. Joni was not only knowledgeable and highly experienced, she really care about her customers. We would recommend Joni and Penn to anyone considering buying a Toyota.
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January 2024 by Taquiya
I came across this website from Google & I am so glad I did!!! I was able to speak with Lilah first to ensure the car I wanted was in stock & she was very polite and reassured me the sales person will answer all questions I have once I am at the dealership. I worked with Luis the entire time & he was AMAZING!!!!!! He helped me find the best car that matches my preference & most importantly my financial needs! If there was a car that I was unable to secure, he gave me options and spoke with his colleagues who were able to work with me. Nick, the finance manager was GREAT! He was able to find me the best deals and work out numbers that are suitable for me! I am so glad I came across this dealership and will definitely make referrals to friends/family. They work one on one with you and are there every step of the way! 100/100 EXPERIENCE I HIGHLY RECOMMEND!!! Thank you so much Penn Toyota family ❤️ They are very dog friendly too & my dig has gained plenty fans at this dealership! Thank you Penn Toyota!
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January 2024 by Pastures Electrical Contracting, LLC
Luis Morales has been nothing but the best and gave me the best deal ever. I am so happy and will come back for my other car pretty soon. An amazing, wise and patient person to work with and will send all my friends and family when ready to purchase a vehicle.
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January 2024 by Ceese Bee
As a lifetime Toyota client, I’ve had many experiences with car sales but this was my first visit to Penn. Luis Morales made the entire purchase effortless and I had my new car in just two days. Luis is a kind and patient gentleman and thanks to him, this was my best car buying experience (after a massive accident, it was tremendously appreciated). Icing on the cake- he even wrapped my new car up with a big bow. ?
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November 2023 by David W Andrews
I highly recommend Penn Toyota to anyone that is looking to buy a new or used car. I was in the market to by a good used Toyota Tacoma. After an extensive search, I found exactly what I was looking for on their website. Since my home is in Maine, I had to fly to their dealership. To say that everything went flawlessly is an understatement. From the time Luis, my sales associate, picked me up at the airport; to finalizing all my paperwork with Eric, the sales manager; until the time I drove off the lot, everything went smoothly. My Tacoma was as advertised - absolutely mint. I want to thank everyone at Penn Toyota for all the worked they did in making this long distance sale possible and problem free.
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November 2023 by Sandi Levin
Joni at Penn Toyota is the best. Friendly knowledgeable and does her best to work with you. I will always come back here for her.Penn Toyota is an excellent place to do business and is always a pleasant experience.
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November 2023 by King Queen
Luis Morales helped me a lot on buying my first car. From start to finish he is there. Asked for extra tire as spare and gave it with no hesitation. Thank you so much for all the help. Will come back and spread the words.
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October 2023 by Christian Tomaj
Worked with Luis Morales on buying a Rav4. Luis was attentive, patient, and very friendly. He really does fight for his customers on getting the best the deal. Highly recommend working with him! Thank you Luis!
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October 2023 by Daniel L.
I've been a customer of Penn Toyota for over 20 years. Nothing but personal and fair service from the owner, sales staff and the service staff. I just waited for a car and Kimani was patient and walk me through the process like a experienced sales person with the right training as a Penn Toyota excellence services. I will continue buying for another 20 years. Dan
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October 2023 by Deanna C
Joni has absolutely exceeded my expectations in the car buying experience. She made it possible for me to drive away with my dream car at a fair and honest price! If you are looking for someone helpful and kind she is the person to see! Thanks to everyone at Penn Toyota for such great service!
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October 2023 by Kristina Coker
Joni at Penn Toyota was one of the most helpful people I have ever met! She really knows what she's talking about when it comes to cars and she makes it an easy buying experience. We had a lot of trouble at other places finding the right car within our budget, but Joni and Penn Toyota came through with an amazing car at an amazing price! Thanks again Joni!