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April 2024 by Natalie Baker
There’s a woman who works here who is so knowledgeable and helpful with selecting tools. A few weeks ago I explained that my last spade that I bought somewhere else broke on day 1 after hitting rock and she walked me through the options that fit best. Today when I came back to buy a pole saw she remembered me! Is that customer service or what? All the staff I’ve interacted with have been great, she just went above and beyond. And the store in general has just the right balance of selection—I know that when I need something for working on my property I can stop by without checking their website because somehow they always have what I need! Multiple options for saws, hardware fabric, potting soil, camping chairs, shovels, tarps, cement mix, trowels, paint, battery-run lanterns, even dog supplies! Clearly I’m a fan.
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April 2024 by josh poovey
My grandparents practically live here when they’re working on a project, and I accompany them on occasion and we’re always greeted with wonderful customer service. Whether it be Eli asking if he can help us find anything, or Matthew checking our supply’s out in a very kind manner. This place rocks. Efficient and helpful, never don’t have a product needed for our projects.
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April 2024 by John Morency
Me and my dad come in from time to time and Eli is always there to help answer our questions and help us find the various hardware things we need.
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April 2024 by Gabriel Kurland
This is a very nice place. This place has a wide variety of products that are also good-quality, and the staff is also very nice at this place. My favorite staff member is Eli, when I was looking for something, he happily took his time to help me find it, overall, an amazing place, highly recommend!
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January 2024 by Paul Shelmandine
Placed an online order. Was ready on-time and got a great price.In and out in about 1 minute!
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December 2023 by Tommy Asprion
I called the Greenwich store to inquire about a couple of products and quickly received knowledgeable answers from Hunter, a helpful young man. I thanked him and Eli, the polite, helpful clerk at the counter.
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September 2023 by T W
I stop into Aubuchon often and Aaron & his staff always ask if I need any help everytime, they are so friendly. This store has a wide variety of merchandise and typically have whatever I'm looking for.
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September 2023 by Clifford Oliver
Don't bother to ask. These guys are great and when they are not you'll be the first to know.
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August 2023 by Gloria Carney
I am very pleased and satisfied with the service that I received this week buying a new grill. I was told detailed information on caring for the grill and even some advise on how the old one could be repaired. Since I was not into buying new parts etc. I chose the new Weber grill, which was delivered and they removed the old one. This made things so easy and I was able to use it immediately. All this service was done cheerfully and courteously.
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August 2023 by Kathy Nichols-Tomkins
I had a problem with a product, there was something missing from the package and you salesperson resolved it quickly with a replacement. It was good.
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July 2023 by Tracy Hebert-Snell
Always have what I am looking for. The staff is always helpful, knowledgeable & friendly.
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June 2023 by George Caligure
The two Adirondack chairs purchased should have been cleaned up before picked up. There was an active wasp nest between the stacked chairs.
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June 2023 by Stacia Flewelling
Excellent service! The sales associate was very helpful.
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June 2023 by Keith Mann
Kudos to the staff at our Greenwich Aubuchon. During their busiest moment I have ever seen, the staff worked diligently to checkout the customers in the most efficient way possible. When the rush subsided their concern for the customers that waited for a couple minutes weighed heavy on them. I assured them that their efforts were recognized. Every register was covered and the staff served their customers with the sense of urgency and friendliness.
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June 2023 by Joe Cali
Staff was easily available and helpful. Check out is fast. Had what I needed.
