Empire Visionworks 20 Mall is a leading optical retailer that provides a superior customer experience. The store offers a wide selection of high-quality glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban. They also offer prescription sunglasses. The professional staff at Empire Visionworks 20 Mall are known for their friendliness and expertise. Customers have had great experiences with the eye exam, contact lens order, and glasses selection process. The eye doctor provided excellent care, and staff members were described as friendly, polite, and professional. Although some customers mentioned that service could be slow, the overall experience was highlighted as efficient, with staff explaining each step during the visit. Empire Visionworks 20 Mall accepts a wide range of vision insurance plans, and customers can also use their FSA for eye exams, prescription glasses, and contact lenses. The store encourages regular eye exams for both adults and children to ensure proper eye care.
Very accommodating, pleasant staff, timely with my appointment, great overall experience, would HIGHLY recommend to anyone looking for an enjoyable experience for eye care!
May 2026
Provider and staff are always professional.Very helpful to make sure my vision needs are taken care of always friendly..
December 2025
Jeff was able to get me in and out of there quick as heck. He was very professional and kept things productive.
