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November 2023 by Harold Wagner
Took my computer to Genetic and was told that the hard drive would require 4 – 5 hours to repair ($85/h = $340 - $425). Took it to Spaulding Computers and was told the hard drive could be replaced with a brand new solid state hard drive for $150. Replaced it and it runs better than when it was new. Left voice mail with Genetic for their information but no response.
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October 2023 by Tom Benson
I thought it would take the finger of god to revive this laptop. Robert pulled an absolute miracle and saved me thousands of dollars. Great service, communication, price, turnaround time. Highly recommended.
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October 2023 by Ruth Swift
The staff here at Genetic has been helping us for years. My late husband and I have relied on them time and time again. Frequently I bring my computers in for issues and they always take care of me. Many times for minor problems they do not even charge me, even though I insist, Kristin refuses to take my money. These are hard working, honest people that genuinely care about their customers and offer exemplary customer service. Of which is truly almost nonexistent in our culture today. Thank you Genetic Computers!
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October 2023 by Cris Sorel
I would give them a 10 if I could. I have worked with Robert for over 10 years both professionally and on my personal computer.I guarantee you won't be disappointed in his service. He responses quickly, has patience and is knowledgeable.
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August 2023 by JoAnne Brady
I trust these folks 100%. They have never steered me wrong and are always helpful!
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August 2023 by Jerry Mirochnik
The people in this business go the extra mile. It took longer than expected to correct my computer issue. They stayed with it even though it was after normal business hours. I recommend them to anyone
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July 2023 by MICHAEL BOPP
Rob recently repaired my Macbook screen and handled a followup issue under warranty - a true pro with great integrity and customer service!! I am recommending Genetic Computers to everyone!
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June 2023 by Bruce Goldstein
I have used Genetic Computers twice and I have been very satisfied. Have recommended them to several and I have heard that they were happy with the service.
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January 2023 by Mary Service
I was pleased with the quality of the work and that the estimated time and cost were accurate. I'm happy to recommend Robert and grateful for his clear explanations.
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December 2022 by Yvette Terplak
My husband has used had his computer repaired recently and about 4 years ago. Both times the service has been excellent, fair priced and timely. We highly recommend Genetic computers for any computer ploblems
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November 2022 by Carl Voegtling
I am happy to say that Genetic Computers, Inc. is now my go-to place to resolve my home computer issues. I highly recommend the quality services of this local business owned and operated by Robert Scott for over 25 years. Rob is willing to take the time to explain in simple user language what needs to be done. His prices are reasonable compared to other providers in the Capital District area and he has earned a favorable reputation for service and expertise. I highly recommend Genetic Computers, Inc. for business and personal computer concerns.Carl VoegtlingGuilderland N.Y.
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November 2022 by Michael Bieber
It is a remarkable feeling to know that one can rely upon a local company to provide top-notch, professional service in a timely manner.Robert and Kristin, of Genetic Computers, were most helpful in making vital repairs to my HP laptop. I greatly appreciate their courtesy, patience and professionalism and would like to recommend this terrific Guilderland business to all.
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November 2022 by Paul Smyth
Rob is the best. I have never met anyone as experienced on computers as he is. He has always fixed any issues I have had in a very timely manner.
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September 2022 by Michael McQ
Robert and his staff were a pleasure to deal with. I brought in a unsalvageable HP desktop. He was able to transfer the data I wanted off of it to a portable hard drive. I highly recommend their services.
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August 2022 by David
awesome service!
