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March 2024 by Nida Pervaiz
Have always been to other Valvoline locations, and they are all great. This location does not follow prompts on computer and just clicks yes without even checking. At other locations they always do courtesy light and air check. Just the bare minimum was done. Won't be coming back to this location
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March 2024 by Geno Bielawa
Great fast and
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February 2024 by ImmortalThursday
Not a knock against the crew, I'll blame management. They are understaffed here. 40+ minutes in a line of 2 cars, that's rough.
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December 2023 by sean kibbey
I usually go to Jiffy Lube but I wanted to try Valvoline. I went today and had two cars ahead of me. One seemed that it was going to be longer and I understood that. The other car was finished quick so there was an open bay. Mind you there were 4 people working. So instead of having me pull into the empty bay three of the employee's decided to all take a smoke break right in front of me. I’d rather wait longer at Jiffy Lube.
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December 2023 by Zachary Simeon
Been here over a dozen times, always super helpful and eager to help.... until today. Pulled in and was very happy see that both bays were empty, no line at all and 3 or 4 employees present. Pulled up and talked to an employee that informed me that they require appointments now.... and the next available is about weeks out..... apparently the prefer to stand around talking to each other.....
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December 2023 by Logan Taylor
Came in for a vehicle inspection. One employee came out and said “Yeah we don’t inspect Teslas we don’t allow them inside our shop”. Okay why’s that? Idk company policy.
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October 2023 by Art Vandelay
Update: Not really impressed with this place anymore. It seems like they bobbled my oil filter when taking it off and spilled used oil everywhere. It was all over the subframe and inside as well. This led to overnight dripping on my new driveway.I understand things happen, but if you make a mess, at a minimum say something so I can clean it properly. I shouldn’t have had to though. For $105 you would think you’d get some care.Not sure I’ll be back.——————————————————————Brian and his team were first rate. I brought my brand new Mustang to them for a NYS Inspection (I purchased out of state). They treated both my car and I with exceptional attention to detail. They put in a seat cover, a steering wheel cover and a floormat before getting into the vehicle; I've never had someone use a steering wheel cover before, but it makes so much sense in retrospect. Brian clearly is a car guy and it showed from start to finish.He even went so far to ask how I wanted the sticker placed on the windshield before he attached it (I hadn't put the reg sticker on yet). A crooked sticker really high off the dash would have driven me crazy all year.If you need a quick-stop service, go see Brian - he gets it.
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September 2023 by Pamilia
Avoid if you can. The guy was smoking inside while getting the oil change, rude and didn’t use the correct coupon. Will never go back. Do not go avoid.
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August 2023 by Cindy Bisnett
These guys are great!Since they are so good, always a line of cars to get in.But, I was in luck becauseI was in and out of there in 15 minutes for an oil change.Very respectful and friendly.I highly recommend.
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August 2023 by Bill Arneth
These guys are pretty good. They showed me the air filter which didn’t need replacing. They checked the wipers. My only gripe is they don’t always do inspections as drive throughs. You have to make an appointment.
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August 2023 by jason arnold
Awesome first time experience. Very knowledgeable, happy atmosphere. David Wagner had great hospitality. Definitely one of the best oil changes ive gotten with this vehicle.
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August 2023 by Larry Joubert
This place is horrible. The manager is a joke. They fixed my AC and it still doesn't work correctly. His response was he can't do anything more because it's another problem. STAY AWAY FROM THIS STORE. THEY ARE INCOMPETENT.
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June 2023 by Jim Beauchemin
Vehicle had an unusual issue, which they were incredibly patient and thorough in diagnosing and correcting. Very impressive and much appreciated!
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May 2023 by Rod Johnson
Worst place ever. Got an oil change and replaced both cabin and engine air filter. The cabin fan now sounds louder than it did before and they left out a couple screws in the bottom cover under the oil filter so I was dragging it until I heard the noise. I stopped to look under my car and saw it hanging for dear life. I went back and they refused to acknowledge they messed up. Definitely not recommended at all. Beware. So do it yourself or just go with the dealership.
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March 2023 by S
#Bait and Switch!This location is offering 50 percent off all conventional oil changes. After you wait on the line, and it's your turn, they tell you...."Oh we can't honor coupons we filled our conventional tanks with synthetic this month."And offer no other options.***The lack of response from management or corporate proves their intent. Good thing there's a Jiffy Lube at every other corner now.**** Came back 3 weeks later, same excuse. No response from corporate yet, almost shows corporates approval of mislead their customers.SCAM!Service: Oil change
