Lowe's for all of your home improvement needs. Stop by the local Halfmoon, NY Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. It is a nice place with decent prices and a friendly environment. Customers find it easy to find everything online or in store and note that returns are easy. Many employees deliver a positive customer experience. Staff are described as nice, very friendly, awesome, knowledgeable, and helpful. They take the stress off of customers, offer suggestions, and take care of all building needs. Specific departments like paint and the pro desk receive praise, and employees are recognized for being a bright spot. However, there can be significant issues with appliance delivery and installation follow-up. One customer reported a flawless purchase experience that was later marred by delivery problems, including an appliance not being installed properly and incorrect information about installation services. Attempts to resolve the issue, including calls to customer service, managers, and the service department, resulted in multiple promised callbacks that never came, leaving the customer extremely disappointed. This contrasts with other experiences where customer service was a key reason for favoring the store.
Got my first hardy hibiscus ? and got great advice for that from 'Deb' and also answered several other questions I had. Halfmoon Lowes is the best ? ❤
July 2024
Decent prices. Friendly environment. Easy to find everything online or in store. Easy returns.
Steven does a great job at customer service. Anthony and Cynthia are awesome in paint. Stephen at the pro desk can take care of all your building needs.
July 2024
Buy online. Pick up in store. Simple process and accomplished quickly
