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“I have had the most frustrating experience with FedEx this week. BUT I would just like to say Bridget who was working tonight was probably the most kind and helpful person ever. She was understanding, helpful and empathetic. As someone who is in customer service management I truly appreciated having someone that new how to deal with a situation with a frustrated customer. I drove over a hour to pick up and my package and wasn't there. She exhausted every option to help she was kind she even made sure to take a personal interest in resolving the issue and I showed up right before closing. She truly goes above and beyond. And I called 1800FedExgo after leaving.....that was ridiculous and pathetic the people on the phone literally put words in my mouth didn't listen to anything I said and made me want to throw my phone out the window. So yes to Bridget but FedEx do better.”
8AM - 6:30PM
7 Kendall Way, Malta
Printing Services
“I use this location multiple times a week to mail out items I sell on eBay. Sometimes it is one item, other times it can be 3. The staff here are not only helpful but do their job consistently with a smile on their face. As someone who works in retail, customer service can be a tiring job that can lead to burnout. This UPS location beats out any other UPS location, USPS location or FedEx location I have ever been to. Big props to the whole team at this store.”
“This place is so great. Originally called in for a quote from Eric who was really helpful. Went in a few days later as a walk in and Denis was able to help me print over 3 documents all stapled, and sorted at a very competitive rate. Special thank you to Denis for your help with making sure my data was protected and that my copies were made quickly and cleanly! I will definitely be using this location for all of my printing needs in the future!”
“Shout out to Curtis at Camelot. Popped in for a last minute print job which they completed very quickly. All of the staff was professional, friendly, and I will be a returning customer”
8:30AM - 5PM
1758 US-9, Clifton Park
Printing Services
“So pleased with my experience at Minuteman Press in Clifton Park! I had a last minute print job and a few odds and ends and it was handled with patience, quickly, at a fair price. Don Reedy was very responsive with great attention to detail.”
“Professionalism represents the standard practices of a company, but when the person interviewing demonstrates interest, attentiveness and excellent listening skills, it goes beyond professionalism. Sadly I don't have a word to express the significance and value of Jessika's personal skills as a professional. Additionally, my printed book by Troy Book Makers is more than satisfactory, excellent is the proper word. Thank You Jessika. Thank you Meredith for your attention as well. Thank you Troy Book Makers.”
“A great shop if you are looking for clothing celebrating Troy. A big selection of tees, sweats,hats totes in both sizes and colors.Staff very nice.I was looking for items I could take on a cross country trip to give as gifts.Prices are fair. For me it was great To go into the store because I remember going there back in the day. When it was a wonderful women's clothing store.”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
8:30AM - 6:30PM
5 Southside Dr, Clifton Park
Printing Services
“The staff was very thorough and thoughtful as well as clear and responsive. Location is easy to access and hours work great as well. Everyone at the store was working and no one was just standing around. You have a very active staff and they should be recognized for creating a store that is in motion making things work.”
“I had to go into Silver Griffin and I was greeted by a man with the name of Gregg. GREAT GUY!!! Very down to earth and assisted me with my mailing with ease. Had great conversation; and I would recommend this spot for everyone in the 518 to do business here! If Paul isn’t there; Gregg will be! Super nice guy. 10/10 would recommend this spot for anything shipping/mail! THANK YOU GREGG!”
“Fantastic Service! I needed to send a large, expensive, delicate and weirdly shaped fan (dyson) as a gift to a friend in Indiana. I shared with staff - including the manager - about the fan being damaged in transit. The manager assured me the fan would be packed so securely that it would not budge in transit and would arrive in perfect condition. And the manager was true to his word!!! In fact, my friend could not believe how securely the fan had been packed and made a Fort Knox reference in describing how well the fan had been protected. So now this is my go-to UPS store even though it is not rhe closest to me. It is, however, the BEST!”
“The help I received from Niajah & Tristin in the copy center was outstanding. They were friendly, professional and took care of my needs quickly and efficiently.”
“I recently bought a new printer (Brother Laser Printer). Tom, who works in the tech department, was fantastic in helping me to find the printer that would best suit my needs. He was very patient in answering all of my questions and spent a lot of time arranging not only the purchase of the printer but also the extras that I needed. Thank you, Tom!!!!”
“I go to this UPS store for all my returns. Have always had a positive experience with the employees. I really feel bad for them sometimes though because they deal with a lot of dickhead customers that I seen firsthand. Couldn’t be me”
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“We were looking to order SWAG but needed it to get to us in under 2 weeks. I called a bunch of companies and everyone wanted to charge a ton to rush the order. MyShopAngel didn't charge me a penny extra! They found us a great deal and it came quickly and looked gorgeous. The process was so smooth and professional. Thank you for your great service!”