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“I had an issue that had been frustrating me for a while, and Kandice went above and beyond to help. Not only did she resolve the problem quickly, but she also took extra steps to make sure it wouldn’t happen again. She actually listened to me, acknowledged my concerns, and made me feel genuinely valued as a customer.
In a world where good customer service feels harder and harder to find, Kandice truly hit the mark. She’s the kind of manager every company needs. Highly recommend!”
“Exceptional beyond any expectation was the customer service!
I was surprised by my Realtor who told me my closing was within a week, and I was working that week, and I had one day to move a house and U Haul came through like a shining star!🌟”
“I CHOSE THEM TO STORE MY DAUGHTER'S FURNITURE WHILE SHE WAS AWAY ON SABBATICAL FOR 10 MONTHS. FAIR PRICES AND VERY SECURE LOCATION. INDOOR STORAGE UNITS ARE THE BEST AGAINST THE WEATHER AND OTHER ELEMENTS.”
“Such a seamless transaction for a truck rental to tow. The truck was like new, super clean. The staff was so professional. Answered all of my questions. Walked me through common questions regarding towing. Explained all charges I would expect to see with no surprise charges afterward. Excellent rental agency.”
7AM - 7PM
169-171 Ontario Street, Cohoes
Truck Rentals
“Mr. Watts was professional and very knowledgeable about U-Haul services. He has a great attitude and since of humor. When I dropped off the vehicle. The team that was working with Mr. Watt were very professional and courteous. They made their job look fun.”
“2nd time we've rented from this place and have always got good service from the people up front on the register to the people dealing with the penske rentals”
“The owner at Key motors went way way above and beyond. Our lights weren’t working when we tried to hook up the trailer and he came out in the dark and cold, getting under the hood of our truck, trying to help diagnose issue! When we realized we couldn’t fix it, he happily put us in a truck instead. It was after hours by the time we left. We rent a lot of UHALS and have NEVER had service like this! Thank you! You saved our butts last night!”
Open 24 hours
151 Wade Rd, Latham
Truck Rentals
“This location is no longer a Uhaul dealer. The lovely manager there has been trying to get the Uhaul dealership to remove this listing from Google but has had no luck. I hope she can get this resolved soon.”
“We rented a van from this location and were very pleased with both the service and condition of the vehicle. Liz was very friendly and accomodating. This location is very close to Rensselaer Polytechnic Institute for student needs. We will rent from there again.”
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“At De Voe's Rainbow Orchard, I use the U-Haul Rentals. Joy is literally a "jJoy" to have handle my U-Haul Reservations. She is friendly, attentative to detail, helpful and does her work well!”