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9:30AM - 6PM
500 River St, Troy
Truck Rentals
“I had an issue that had been frustrating me for a while, and Kandice went above and beyond to help. Not only did she resolve the problem quickly, but she also took extra steps to make sure it wouldn’t happen again. She actually listened to me, acknowledged my concerns, and made me feel genuinely valued as a customer.
In a world where good customer service feels harder and harder to find, Kandice truly hit the mark. She’s the kind of manager every company needs. Highly recommend!”
“Staff was great vehicle was brand new.
Everything went great.
I just wish U-Haul would start using fuel economic vans and trucks...
The trucks they have are very thirsty?”
“I CHOSE THEM TO STORE MY DAUGHTER'S FURNITURE WHILE SHE WAS AWAY ON SABBATICAL FOR 10 MONTHS. FAIR PRICES AND VERY SECURE LOCATION. INDOOR STORAGE UNITS ARE THE BEST AGAINST THE WEATHER AND OTHER ELEMENTS.”
“Such a seamless transaction for a truck rental to tow. The truck was like new, super clean. The staff was so professional. Answered all of my questions. Walked me through common questions regarding towing. Explained all charges I would expect to see with no surprise charges afterward. Excellent rental agency.”
“Truck was VERY clean, ran well when hauling, it was a bit bumpy when empty, but that may be normal.
Overall a positive experience, the mirrors were easy to move so backing up was safe to do; the turning radius was exceptional, we rented the 27 foot truck and had no problems with curbs or corners, it turned beautifully.”
“2nd time we've rented from this place and have always got good service from the people up front on the register to the people dealing with the penske rentals”
“The owner at Key motors went way way above and beyond. Our lights weren’t working when we tried to hook up the trailer and he came out in the dark and cold, getting under the hood of our truck, trying to help diagnose issue! When we realized we couldn’t fix it, he happily put us in a truck instead. It was after hours by the time we left. We rent a lot of UHALS and have NEVER had service like this! Thank you! You saved our butts last night!”
“We rented a van from this location and were very pleased with both the service and condition of the vehicle. Liz was very friendly and accomodating. This location is very close to Rensselaer Polytechnic Institute for student needs. We will rent from there again.”
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“At De Voe's Rainbow Orchard, I use the U-Haul Rentals. Joy is literally a "jJoy" to have handle my U-Haul Reservations. She is friendly, attentative to detail, helpful and does her work well!”