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November 2023 by Zack Schneider
Ballard's Camping Center in Hamburg, NY, stands out as a distinguished RV dealer with an impressive 4.7-star rating from 216 reviews, reflecting its strong customer satisfaction. The center is praised for various aspects of its service:Personalized Experience: Customers appreciate the center's manageable size and the personal touch provided by the staff, especially the owner, Daryl. The approachability and reasonable pricing add to its charm.No-Pressure Sales Approach: The center is commended for its relaxed sales environment. Staff members, including Daryl, are noted for their grounded nature and transparent pricing, making customers feel comfortable during their purchase, such as the Arctic Wolf 5th wheel camper.Responsive and Accommodating Service: One reviewer traveled over five hours to buy a camper, highlighting the staff's attention to detail and readiness to answer queries on various topics, from TV size to solar panels.Outstanding Customer Service: Testimonials often mention the exceptional customer service that spans from the beginning to the end of the purchase process, including support during adverse weather conditions and efforts exceeding customer expectations.Repeat Customers and Family-Like Treatment: The center’s ability to create a family-like atmosphere has led to customer loyalty, with repeat customers praising the pleasant nature of the staff.Above and Beyond Service: The dedication of the staff to go above and beyond in providing excellent service is a recurring theme in customer feedback.Supportive After-Sales Service: Post-purchase support is another strong suit, as seen in instances like the prompt resolution of issues with a fresh water tank by staff members, including Daryl and John, ensuring a commitment to customer care continues after the sale.Overall, Ballard's Camping Center is highly recommended for its customer-centric approach, making RV purchasing a pleasant and reassuring experience.
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September 2023 by Jason Donaldson
The best place in western new york to buy a camper. The best deals in town.
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September 2023 by Charles K.
Honest and reliable and knowledgeable repaired our fifth wheel in a reasonable length of time very cost-effective
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August 2023 by Debbie Droesler
We bought our new camper from Ballard’s at the RV show. Darryl made the whole process easy and enjoyable. From our pre-delivery inspection to delivering our rig to the campground, we couldn’t be happier. Highly recommend!
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August 2023 by Burton Nuse
Ballard’s was great with our trailer purchase from start to finish. They explained everything to us and answered all our questions. Daryl was awesome and my wife and I appreciate the upfront disclosure of everything. We will be future customers down road if we ever decide to upgrade to a larger trailer.
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July 2023 by Steven Morris
I'm very pleased with my camper staff super nice sales person not pushing at all let's you take your time to look
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July 2023 by Michelle Trala
The people at Ballard's were absolutely amazing when we were buying our camper. We went and just looking and found one that just came in on trade that we absolutely loved. They were so helpful and have helped so much in our transition from a pop-up to an actual travel trailer.Thank you again for being amazing!
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June 2023 by John Phillians
Awesome sales, service, and hospitality. I love my Grey Wolf camper and wouldn't shop anywhere else!
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June 2023 by shellyjemiolo
This is a amazing place to buy a camper Daryl and kathy are so wonderful!!!! I have purchased a few times from them.
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June 2023 by Tanner Sanderson
Very knowledgeable and easy to work with. They worked with our budget and specific needs. As new camper owners, they took the time to explain how everything worked. Every team member we dealt with deserves five stars. We left feeling confident, and with a good understanding of how everything functions. Go nowhere else if you are in the market for a camper.
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April 2023 by Pat Parkot
Picked up my travel trailer today. They were friendy and helpful. DMV paperwork was completed and waiting. The staff (Dave) have an incredible amount of knowledge and expertise. I was trained on a 100% walk through with Dave and it was not complete until he answered every question. In short, this is how you treat people and gain customers.
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February 2023 by Melanie Blaisdell
Daryl was absolutely amazing and had great communication. We did an out of state purchase and he made it so easy for us. He was honest and disclosed everything regarding our trailer. We couldn't be happier, and we would purchase from again!
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December 2022 by Kym Wasilisian
Fantastic experience, All trailers are unlocked, no sales person rushed toward us when we got out of the car. We met the owner, Daryl Ballard, who was driving around the property in his tractor. My husband and I showed him what we were interested in. No hard sales tactics like Camping World. We had many questions that were thoroughly answered. This is a generational business, and word of mouth brings in much business. We bought a 35' travel trailer, & have been enjoying camping adventures. We had a few questions after purchase. Daryl returns calls as quickly as possible. Highly recommend
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December 2022 by Joe Paolini
Just bought our first ever camper from Ballard's. Daryl and Kathy were great to deal with and couldn't have made the process any easier. When we went to take delivery we were given a full overview of how everything works and they set our hitch to spec and made sure that we left knowing everything we needed to know.
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December 2022 by Josh Davidson
I cant say thanks enough for Ballard's. I was in a pinch on a Saturday and 14 hours from home and they got me all hooked up and on the road at a excellent price and in a timely manner. Thanks everyone at Ballard's. Your Iowa customer.
