-
March 2025 by Deidei Turnbull
Ran by a proactive manager who cares about providing excellent customer service. Other office staff were friendly and helpful too!
-
March 2025 by Chris M Nutone
Awesome customer service
-
March 2025 by Greg Scheuneman
The service received at the Hamburg NY office has been and is always top notch.
I have rented many vehicles and continue to rent from enterprise rental car at this location and they provide the greatest experience for the consumer.
-
February 2025 by anna held
Team at the Camp Rd. Enterprise were top notch. Informative & understanding. I had an accident and they worked with me & my insurance. They did not treat me like a number but like I mattered.
-
February 2025 by Mahibbur Bhuiyan
This location saved the day for me. After my reservation was not honored at the airport. Hamburg Enterprise was able to put me on the road where I needed to go. I appreciate the kindness and frankness of the staff about their availability. It led to a more than satisfied and great experience.
-
February 2025 by carlos ortiz
Terrible service. Gave a car with dead battery. Took hours to jump. Would never recommend.
-
February 2025 by Franchesca Jones
I recommend enterprise, they are super convenient & affordable! Always friendly!
-
February 2025 by Sara Reed
They have more people working in the office than cars available to rent. The man we dealt with yawned at least 6 times while waiting on us- not even exaggerating. They had 2 options available. If you're going to rent a vehicle- make sure you call WAY ahead and reserve something. Very disappointed in the selection & the service received.
-
January 2025 by Nancy Bemish
I highly recommend enterprise for rental needs , the people There are very friendly. They make sure your needs are met on the vehicle that you need. They have a pick up and drop off service if you need a ride , they and back.the price is good. And the people are friendly.
-
January 2025 by Rifeq Omar
Jacob and Avery made my night. These guys are the best they make sure you are satisfied. I will always be dealing with these guys for my rentals.
-
December 2024 by Emily
Was given a car with two bald tires on the front, smelled extremely bad of pot-not good when kids ride in it, nothing was done to rectify the situation nor to ensure my nor my family’s safety. Truly not happy. The woman we dealt with on the phone with yesterday was yesterday was rude and a liar. Don’t know if I’d ever use this company for a rental company ever again.
-
November 2024 by Tiffany Mancik
I had a great experience with this location! Brian and Louie were great! I been dealing with Enterprise for over 4 years and never had such great customer service until I dealt with Louie! Highly recommend
-
November 2024 by Bob Pauley
I've found Enterprise to be reliable, providing good value.
-
November 2024 by Jonathan Jennings
Great crew at Hamburg location. I rent regularly and always at this location.
-
October 2024 by H B
It’s been over a month since we turn in our rental after hitting a deer and still waiting for for my $100.00 back. Lady that I talked to said they don’t give the $100.00 back until they talk to you. Well I talked to her and still waiting. If they owe the money back, why do you have to beg them. Only reason I used is because that is who the insurance company referred. Still waiting for my $100,,,,
